Bharti Airtel has signed an MOU with India Post to expedite the process of document collection and verification mandated by Department of Telecom (DoT). As a part of this initiative, all Airtel prepaid customers in Gujarat circle will have the convenience of submitting their documents at any one of the 8971 post offices in Gujarat.
Shivan Bhargava, chief operating officer, Bharti Airtel, Gujarat Circle, said, "We are delighted to partner with India Post in this innovative and novel project to form a powerful network across Gujarat, supporting DoT's initiative of streamlining the documentation process. This association will enable the Airtel Customers to submit their form and relevant documents at a convenient near-by location. Bharti Airtel is joining hands with India Post with a view to provide convenience to its customers."
Lt. Col. D. K. Chauhan, Post Master General, business development & technology, said, "India Post believes that the new economy and modern markets require it to become more autonomous and commercially flexible in order to deliver its core functions and other services efficiently and to high standards. With this tie up with Bharti Airtel we will add value to our committed services. India Post and Bharti Airtel are opening a new chapter in customer convenience."
Bharti Airtel has started an ongoing collection drive across the state for the convenience of the customers. They have been notified via SMS's to re-submit their documents and are expected to cooperate by visiting a well-located venue. This initiative by Cellular Association of India (COAI) is to create awareness and to address the unauthorised SIM issue.