Bharti airtel, along with Nuance Communications, has launched a new voice service titled 'One Number, One Voice' – which will allow airtel mobile customers across India to access major voice based services offered by the company (like Hello Tunes, airtel Radio, News, Sports, Jokes etc) by dialing a single number – 54321.
Powered by an automated speech recognition technology Nuance Recognizer 9.0, 'One Number, One Voice' is now available for airtel customers across Madhya Pradesh, Tamil Nadu, Chennai, Kerala, Chandigarh and Uttar Pradesh (East & West). The service currently supports English, Hindi, Tamil and Malayalam and will be rolled out in other languages subsequently.
Commenting on the launch of the new service, Shireesh Joshi, Chief Marketing Officer-Mobile Services, Bharti airtel, said, "Our ‘One Number, One Voice’ service provides our customers with the dual benefit of a single number of access for VAS services and the ease of voice recognition with multiple language options – giving him a simple and improved service experience.”
The 'One Number, One Voice' initiative covers all major voice services on airtel like Hello Tunes, airtel Radio, News, Sports, Devotional, Astrology and Jokes. Customers need to simply dial 54321 and speak to access the desired content. The service is available at a charge of Rs 2 per minute.