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Vodafone To Disconnect Inactive Prepaid Numbers

|December 19 2011 |Vodafone

After Airtel, India's leading telecom operator Vodafone India has announced that it will discontinue mobile services for prepaid customers on numbers that have no usage.


Vodafone, in its website, states, "Services to your mobile number would be discontinued if there is no usage i.e., no voice calls (incoming or outgoing), SMS and data for any continuous period of 60 days. This is applicable for prepaid customers only."

New customers will be intimated of the deactivation process in their starter kits while existing customers will be informed via SMS and outbound calls wherever possible, the company said.

The company said that they have taken this step because DoT's stringent guideline for allocation of new number series based on active subscribers in VLR has created acute shortage of numbers.

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