Brilliant multimode laptop for business
Overall User Rating (3.4 Out of 5 based on 9 ratings)
Overall: Although I did not buy this product from Amazon, I would like other users to know what they are getting. The laptop is fine functionally, but if you are buying it for its looks then you should see how a replaced keyboard(yes I got a faulty keyboard) looks after 3 days of use - pics attached.
And, I got a faulty touchscreen on Day 1 of purchase, Dell was kind enough to replace it. Then, my keyboard was also faulty. They replaced that too.
After the replacement,
1. The volume key has stopped working. The volume automatically goes to zero which means my laptop has been perpetually on Mute mode since yesterday.
2. I am unable to open windows pinned on my desktop bar, especially when more than one window of the same application are open.
3. The power button no longer functions now.
4. The LED light which used to turn on while charging or on Low battery change colour is no longer functional.
And, I am again in touch with DELL to get these issues fixed.
In all, I seem to have been unlucky with this product. But the colour changing issue is common, as another friend of mine who got this laptop has a similar state. That is why we are now rethinking our plan to buy more of these laptops in our office.