Smart computer within budget
Overall User Rating (3.8 Out of 5 based on 227 ratings)
Overall: I bought this laptop a week back. Flipkart delivered the laptop within promised time frame of 5 days. I somehow managed to get a good bargain price using a few offers and I knew from the start I might be compromising on quality and features but the specs were great for the price tag.
The very first thing I noticed was the laptop doesn't have a power LED, so if you shut the lid or your power configuration turn the screen off there's no way you could tell whether the laptop is on or off. It has got an average built quality nothing like latitude or thinkpad series but a decent chassis.
The speakers work wonder thanks to Maxx Audio, my 4 years old Hp laptop has more powerful speakers than this humble gadget. I almost always have to use a headphone. Needless to say no bass and weak mids.
The biggest let down was that the laptop support only 4GB of RAM!! I called up Dell after using the laptop for a day or two, inquiring about RAM upgrade options, I was very politely made aware that the laptop doesn't support more than 4 GB RAM and that Flipkart should have mentioned the same in the product description.
Also the Complete Cover warranty and Part warranty are valid upto June 2013. When I raised the issue with dell, the simple answer was the laptop was shipped to merchant in June and hence the warranty cover expires in June itself. Please contact flipkart regarding the warranty.
Utterly disappointed by 4 GB RAM limitation and missing/incompetent features I called up flipkart for a return/exchange for a better model. I got a callback next day and the lady was not ready to understand any logic but stuck to one single point that the product page says the laptop comes with 4GB RAM so its implied that it supports maximum 4GB RAM only. I mean common what kind of people flipkart has hired, such people can only be used to sell rotten stuff and fight with customer without any logical grounds. As far as warranty is concerned I am still waiting for reply. Flipkart deserves a standing ovation for customer service, I'd trust a scrap dealer more than flipkart at least they standby their words and have nothing to hide.
I am soon dropping in a notice to Flipkart and WS retail for misrepresenting and willfully hiding important information such as warranty and hardware limitations of the laptop from the consumer.
Don't waste your time and money on this product.