I cant open multiple tabs on the internet nei
03 Jul 2015
Reviewed On: amazon.in
Overall: It's just been over a month since I purchased the dell inspiron laptop. Right from the very beginning, the laptop was very very slow. There is slow keyboard response, the screen goes blank at times. After I type, after a few seconds or so, the words would appear on the screen, I cant open multiple tabs on the internet neither can I easily switch from 1 tab to another. I went to a dell service center in town but they bluntly told me that since the laptop was purchased online, they wont repair it. They refused to even take a look at it. Then I tried calling the dell service center through a toll free number. It did not work, none of the laptop problems were resolved. They were really rude and would keep running the same tests over and over. I had been using my old laptop for over 8 years and it was working more faster than this dell laptop I purchased just a month back. When I tried explaining this to the tech support guys, they would nt listen to me. My system was formatted 4 times and there was still no change. And they wouldn't call back at the specified time. The last tech support person I spoke with was a little helpful. My friend had purchased a dell inspiron from Flipkart. They had provided her with a windows 8 CD. I did not receive a windows 8/7 CD. I fail to understand why you keep just a 10 day return policy. I find the ads seriously misleading..they make it look like it's so effortless to get electronic items online. It might be, but if you're facing problems later with your product, then you're on your own. After having gone through this really bad experience, I would never recommend anyone to purchase dell and especially not online.
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