An okay phone along with its flaws.
28 Oct 2014
Reviewed On: flipkart.com
Overall: I like this phone's design but this phone is not suitable for me. Read out my review and decide it for yourself.nn*****Packaging: (5 stars)*****nLava seems to use very good material to pack its products at the factory. The contents fit snug in the box that is made up of very hard cardboard. Lava provided extra accessories such as earphones, generic screen protector, flip cover, data cable etc. The flip cover is of good quality but the earphones are standard. The data cable is of good quality and it looks like it should work for a long time. One thing I dislike about packaging is that the whole box reeks of factory like smell from new leather/plastic products.nn*****Physical Design of the handset: ( 5 stars)*****nThe design and built quality of this handset is superb, Lava used good material for the shell. Everything seems to be positioned just right, the side buttons are smooth. 4 inches screen mobiles phones are perfect size, neither small nor too big. It's very comfortable to hold in your hands even though it has a thin design.nn*Lava Customer Support: (1 star)*n It's a hit or miss. We live in a small city and even though we have a dedicated Lava customer support centre, these people are not very professional. We called them to ask that if Flipkart purchased mobile is valid for warranty, the person spoke in a rude manner and started asking me to bring the handset to him before he could say anything. My question was a very simple one but he seemed to make things complicated and demonstrated a very poor attitude. We later spoke to a lady at Lava customer support and were assured that we will have warranty on Flipkart purchased Lava products. I will take this with a pinch of salt though; it's possible that in metro cities you will get better customer support from them but in smaller cities it's possible that you will face issues claiming warranties. Be careful about this.nn***Handset Usability (3/5 stars)***nIt's a nice phone for what it's worth. We liked the camera, nice pictures even in low light. WiFi connected quickly and worked well. Touch screen very responsive and good enough sound quality. PLEASE READ CAREFULLY WHAT I SAY NEXT THOUGH: nnThis phone is an utter failure in video playback. I tried to play a few videos of low resolution and they were lagging and skipping frames. I am not sure whether it's the RAM or the processor but the video playback on this phone is not fun. We cannot watch the videos with such lags so stay clear of this phone if video playback is important to you.nnAnother flaw of this phone is that the display of colors is not natural. The phone enhances the colors so much that even a movie shows the colors like those of a cartoon film. I think most phones at this price-level have this problem.nn****Final word:****nI don't want to give it more than 2 stars out of 5 because if we extend our budget just a little further, we could get better phones. I am being very generous giving it a 3/5 stars. This phone is good for calling and basic internet browsing but very weak for multimedia features. Thank you for reading my review, I hope this helps you.
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