Powerful notebook with multi touch display
Overall User Rating (3.8 Out of 5 based on 206 ratings)
Overall: Simply put, Lenovo has made an earnest attempt at delivering a quality product at a price point which others will have to match grudgingly. I do not wish to bore you all by repeating all the tech parameters & performance. However, would like to highlight the way this transaction took place so that buyers in future are aware.
As usual, Flipkart delivered a few days earlier than committed. A couple of days later, I realized that the camera was not functioning and one of the USB drives was damaged. I tried fixing the camera by re-installing the driver and when I failed, got in touch with Lenovo who sent a service engineer to replace the camera after a couple of attempts. He tried in vain and I decided to ask for a replacement since it was not even a week. To my horror, Lenovo refused to replace it despite their engineer's report, because the purchase was done online!!!
Here, I would like commend Flipkart for the manner in which they dealt with it. The tech guy at Flipkart (Mr. Vinay) empathised with me and got it replaced within a week and now I have a laptop which works perfectly well.
So, when you see my rating, it's more for Flipkart's service commitment more than Lenovo's!