Market Status: Available in India
Updated on:Dec 10, 2016
Release Date: Jun 02, 2013 (Official)
Official Website:Click here
The high definition powerhouse
Overall User Rating (4 Out of 5 based on 334 ratings)
Overall: I purchased the Lenovo S820 from Flipkart because it wasn't available in shops around my area, who told me they stopped keeping Lenovo products due to service issues. That didn't stop me from buying this phone from Flipkart.nnIt's a thin and premium looking phone. The speakers and screen picture quality are very good. It's really feels good to pick this phone in your hands. But the moment I dropped it, the edge of the phone got dented. That looked very bad and I never saw this issue in the earlier phones I used such as Galaxy Nexus, Galaxy S and Xolo Q700. On a few occasions of dropping the phone, cracks developed in the plastic body near the edges. The phone looks bad now and the back cover and the front panel doesn't fit properly.nnI found out there is 'only one' service center in Mumbai that too at a very far off area in Andheri (HCL Tower). The staff are least bothered to serve you. After 3-4 repeated attempts someone answers the call. After I told the customer representative 'Irshad' that I would like to change the plastic body of my phone he told me that he will check if the part is available. I waited for 5 minutes on call and then he told me to leave me number with him and that I should call him later if he doesn't call. And he didn't. That show they don't want to serve.nnI later called him after a day. He told me that the body will cost me Rs. 2000 (I was expecting around Rs. 1000 max) and it will take 15 days to replace the body. Also, it make take longer. I don't see it they will really be able to replace the body.nnSo I will definitely not go for a Lenovo phone next time. Service to customers so matter and the company should think of getting their own service centers around india.