Market Status: Available in India
Updated on:May 02, 2016
Release Date: Jun 16, 2012
Sony Xperia Neo L (Glossy Black)
2-4 Working Days
Sony Xperia Neo L MT25i
Out Of Stock1-4 Working Days
The Neo L made an appearance quite a few months back along with Sony’s Nxt series. This phone is a successor to the Neo V and it sports an identical design, though the major improvements include a larger display and Ice Cream Sandwich. However, at a time where even dual cores are being replaced by quad cores for Androids, does the Neo L warrant a buy with its ‘modest’ specs? Let’s find out. ...
Overall User Rating (3.4 Out of 5 based on 213 ratings)
I have purchased a similar phone (Sony Ericsson Xperia Ray) via Flipkart and I must share a key facet behind the selection of a smartphone.
One must remember that smartphones are high-maintenence products that require strong support. Sony Ericssson has terrible support. Fact.
The Ray I received was a battery-guzzler requiring daily charge-ups. On top of that, my Ray failed after 8 days of very light usage. Sony refused to replace it, as they conveniently have a 7-day replacement guarantee (which incidentally overrides Flipkart's guarantee if Flipkart does not have stock). The service center in Mumbai had to be reached out to.
Note: Sony has outsourced both the customer support line and the service center: the customer support line is run by a company called B2X and the Mumbai service center is run by Accel Frontline. The latter never picks up the phone, operate out of a dingy building in Tardeo (Mumbai) and their engineers never answer their mobile phones even when they're supposed to. One month after submission, they replace the motherboard (which was apparently the problem) with a new one which didn't work. They have stated their intention to replace it again and I find this unacceptable.
I m taking them to court on Monday and, apparently, I'm not the only one who has had problems with Sony Ericssson: there are people who have been given the runaround for over 3 months with no sign of their phones even in the distant horizon.
To sum up: Do not buy Sony products. Beware.