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Asus Zenfone 2 ZE551ML 4GB RAM 32GB 2.3GHz
Rs 19,999
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User Reviews for Asus Zenfone 2 ZE551ML 4GB RAM 32GB 2.3GHz

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OVERALL RATING 3.7 /5 BASED ON 13,990 RATINGS
RATING DISTRIBUTION
  • 5 ★
    6,194
  • 4 ★
    3,057
  • 3 ★
    1,644
  • 2 ★
    810
  • 1 ★
    2,285
Asus Zenfone 2 ZE551ML 4GB RAM 32GB 2.3GHz
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USER REVIEWS SUMMARY
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awesome camera (231)
decent camera (52)
awesome front camera (9)
poor camera (58)
poor phone (199)
awesome battery backup (142)
average battery backup (56)
bad battery backup (168)
battery heating issue (16)
battery issue (97)
battery saving mode (1)
awesome display (118)
average display (6)
display issue (31)
bad display (1)
good voice clarity (5)
connectivity issues (35)
poor voice clarity (1)
awesome phone (982)
awesome budget phone (7)
value for money (114)
average performance (4)
amazing performance (105)
great sound (31)
hanging issue (276)
poor performance (63)
heating issue (772)
awesome performance (85)
average front camera (3)
camera issue (7)
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6,596 User Review(s)
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★★★★★
★★★★★
Best Phone Ever in 20k range After 1.5 week of usage

I bought ZenFone 2 -1.8 Ghz because 2.3 GHz was out of stock and I'm kind of impatient :pnnFrankly, Asus ZenFone 2 is the BEST phone right now in the market having features of 50k mobile in 19-20k. The phone had some problems in starting 2 days but if you know how to fix those little problems you will be having the most fantastic phone in your hands with your friends glaring at it jealously :DnnVERY IMPORTANT - nAfter buying phone PLEASE PLEASE PLEASE first of all do an software update of 150 MB and PixelMaster update of 90 MB (From Playstore).nnFirst of all Thank you Flipkart for super fast and super awesomely packed Phone delivery. To count Pros and Cons -nnPROS -n1) Full HD screen wih the most amazing touch - You will love it.n2) Transitions - The effects added in this phone are purely awesome. I repeat awesome.n3) Freedom to Change anything - You can even change grid size, sliding preferences, themes, icon packs yada yada yada...plus lock apps feature is already installed.n4) Battery - People will say the battery sucks....finish in 4-5 hours which is COMPLETELY WRONG. I will explain later in problems section.n5) Front Camera - Front camera is like pure bliss. To get so awsome pics from 5 MP camera is exceptional.n6)ZenUI - the UI is super awesome...the icons look so cool and eveything looks so clear.n7)EVERYTHING - everything is awesome in this phone :DnnCONS -n1)Back Camera - Back camera when used in 13MP setting captures pics with yellow tint although when clicked with 10MP the pics are really good.( ASUS knows about the problem and they are going to fix it in next update).n2)Bloatware- ASUS comes with lot of useless apps that can't be uninstalled or even disabled...not that they cause any inconvenience but totally grinds my gears.n3) SIM 2 doesn't support 3G - depressing as all other ZenFone allows....but i can live with it because not like anyone buys data on both sim.n4) NO earphones and charging cable is short- as much as it sound as a CON...it isn't as only SAMSUNG is providing earphones with mobile nowadays and no one else...not even HTC. You can always buy a new long cable beside crying -____-nnPROBLEMS I FACED - n1) Battery Callibration- This is a commn problem in ASUS ZenFones. The battery callibration is wrong. your mobile thinks 35% is 1% and switches off at 1% .It got me scared and i was totally gonna replace the phone but then i found out it's a common problem and i fixed it.(Google have all answers :D)nnSOLUTION - http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7395&page=1&authorid=88635nn2) Proximity sensor - My phone goes black when i call someone and I can't even cancel the call. I found out it was my fault all along.nSOLUTION - You are using WRONG screen guard which covers proximity sensor so when you call someone it always think its near your ear and keep the screen off. Please buy official ZenFone 2 screen guard or tampered glass.nnPROBLEMS WHICH PEOPLE RAISE WHICH ARE TOTALLY WRONG -n1) Phone get heated up when charged - TOTALLY WRONG....it's always cold....the problem is maybe you are using lot many apps or lying.nn2) Battery is less - ZenFone 2 have 3000 maH......more than 90% phones in market. If your battery is dying fast then maybe close all the apps by clicking on recent apps button and clearing all the shit. PLUS Asus have application manager which solely is made to save battery and power saving app...After using all these 3 things,my phone when charged to 100% goes on for a full day... which is a lot...if you are looking for a phone which should work 2 days you are free to buy NOKIA 1100 if it's still in market :)nn3) 3G is slow - I have AIRTEL sim and 3G works faster on ASUS than it did on HTC and SAMSUNG (previous phones i owned)....seriously Don't worry :)nn4) Sound is LOW - THIS IS THE MOST RIDICULOUS..... The phone have so loud speakers. They are just awesome...the quality of sound is also cool. If you are having problems with earphone there is an installed app - AUDIOWIZARD...kindly use it :)nn5) Phone disconnects and low sound - TOTALLY WRONG..please configure the settings or use ASUS assistance app :) nn6) phone rotates, restarts blah blah yada yada reviews here - TOTALLY WRONG....i was scared too but this phone doesn't have any of those problems...Don't worry trust me....the people who write these don't know how to turn off auto rotation or other things.nnNOTE - These are totally bogus complaints....I never faced any of these.Please Stop spreading useless reviews.nnRECOMMENDATION - nThere are two apps in your phone MyASUS and ASUS support. Please take use of it fully especially CHAT SUPPORT in MyASUS app.( it's fast and they solve ur problems)nnFinally, sorry for making you read this much long review but it was necessary to tell people about everything. I hope I covered everything. Please like this review to make it to the top so everyone can get solutions to the problems and also because it took me 30 mins to write ***exhausted face*** :P

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869 users found this review helpful helpful?
★★★★★
★★★★★
BUYERS BEWARE

BUYERS BEWARE I bought an asus zenfone-2 couple of months back, from the first day it was having several issues like call drops, recurrent freezing, reboot on its own. One day the phone suddenly stopped getting charged so I decided to go to asus repair centre… Though I was busy that day I was forced to stay back because they wanted to make sure there is no customer induced damage and they told me it was supposed to be done in front of customer, so they removed the back cover, opened up the back panel in front of me and had an extensive examination in front of me, and then they said that since there is no customer induced damage it is covered under warranty, then they took out a printed charge sheet wrote their inspection and diagnosis and signed it and gave it to me,(RMA NO – INYM580128) and I was promised it will be repaired soon. For one week the phone was in their custody and after one week they suddenly called me up and told me phone has suffered water damage, so warranty will not be given, I was dumbstruck to hear this and then I went to the repair centre and they opened the back panel again and the inside was splashed with water, seems like something done purposefully, and when I told him this was not the condition when you opened it in front of me at the time of submission. The guy got angry and retorted “ I don’t know anything, just take away your phone from here, I don’t have any responsibility ” I was taken aback by the reply and to be frank I was a bit scared. I just ran away from there called up the customer service and explained everything in detail, but even they are not ready to acknowledge their mistake and was telling me to pay up. WHAT ABOUT THE CHARGESHEET GIVEN TO ME AFTER OPENING AND EXAMINING THE BACK PANEL AND BACK COVER RIGHT IN FRONT OF ME, IT WAS GIVEN AFTER THOROUGH EXAMINATION AND THERE WAS NO TRACE OF ANY WATER DAMAGE, AND AFTER ONE WEEK IN THEIR CUSTODY THE INSIDE HAS BEEN SPLASHED WITH WATER. IF THEY COULD AT LEAST GIVE THE PHONE BACK IN THE CONDITION IN WHICH I GAVE THEM I WOULD HAVE REPAIRED IT FROM OTHER CENTRE BUT I JUST DON’T KNOW WHAT HAVE THEY DONE WITH THAT PHONE, THE INSIDE HAS BEEN SPLASHED WITH WATER, I DON’T KNOW WHETHER IT IS PURPOSEFUL OR ACCIDENTAL. ANYWAY I LOST MY MONEY AND MY PHONE AND DEFINITELY I DON’T TRUST THESE ASUS PEOPLE ANY MORE. I JUST WANT TO MAKE SURE THAT NO ONE ELSE WILL FALL PREY TO THIS COMPANY’S PRODUCTS AND IRRESPONSIBLE SERVICE.

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309 users found this review helpful helpful?
★★★★★
★★★★★
My Truthful Review For New Buyers Overall Best Smartphone under 20k with Lagless PerformanceI reviewed in All Ways AS Possible.

Please take few minutes to read it. Thanks in Advancen****Updated**** nMy Review based on 3-4 Weeks of using Asus Zenfone 2 ZE551ML 4GB RAM / 1.8Ghz (Rs.18,999/-) nReview on Firmfare: 2.18... nPlease Update only to Firmware 2.15 or 2.19.40.23.... and wait for newer updates, wait read the reviews, becoz over 2.15 has bugs.... n:::RAM:::nI got 2GB RAM free out of 4GB RAM and with usage like fb,messenger,whatsapp,browsing....I get 400-500mb.nIt gets restart if it becomes less then 220mb of RAM, BUT AFTER "CACHE PARTITION CLEAN" it got Fixed. nASUS has said there gona release Lollipop 5.1 soon...we have to wait for their announcement and keep touch on Twitter-> "ASUS India" nand they said RAM leakage will be Solved on 5.1 Lollipop Update n:::MULTITASKING::: nIts fluid and no lagness while multitasking between apps. nI Played Assasin Creed, Asphaly 8, and more 2 Heavy games with FB,WhatsApp, UC Browser...i had no problems with Performance and Multitasking. n(*)Use the Auto Manager app and disable unwanted apps that you don't want.n(*)Disable->Google , Clean Master , Other Google apps , and unwanted apps that you don't want. n:::ZenUI:::nThe UI is very nice and many Customization options......UI will attract you to its side always.nThis is one of my Favourite UIn==>See "Double-Tap WakeUp" Topic... coming below regarding Launcher Question S Launcher n(not sure for everyone, but Depends on users) n******Question*********n"I don't want Double-Tap feature, I can manage Double-Tap on Home Key to wakeup the screen , But I Need Double Tap to Sleep. Is there any Apps or Launcher? If any Suggest me..."nANSWER:- Apus Launchern************************ n:::Where it gets Heated Up?:::nMainly while using Camera. It heats up around the Camera nIt heats heavily Around it , if I use 150 mins taking photos...and the heat spreads over the Back Cover with more use...and feels its like a heating device.nWhile using Fipkart app....heats little a bitnBetter close the app if u don't use(mainly Camera App) n:::Camera:::nOn Oudoors use Auto , Manual.nFor Near Objects use DOF, AutonTime Revind Mode is Awesome.nOverall camera is Good...and you will be satisfied with your Camera only if you knew how to Use the Settings of Camera and do recent Update of PixelMaster through Playstore n(*)---Must---nIn settings -> choose Manual optimization(for Better Results) and set --> "Noise reduction= 3", "Sharpness= 0.5 or 1"nn****Kind Request****nPlease only update firmware "2.15..." or to "2.19.40.23" and not above becoz it has battery draining issue and mainly RAM leakage.nnnRecently Firmware Update 2.19.40.23 has fixed many Issues like RAM LEAKAGE, and Clossing apps link Android OS, Stopping Flipkart,Whatsapp.nnTHANKS FOR TAKING YOUR VALUABLE TIME FOR READING WITH PATIENCE :)

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273 users found this review helpful helpful?
★★★★★
★★★★★
A Mature review

I have been seeing a lot of negative reviews about this phone Zenfone 2. I own 4 GB RAM, 32 GB 2.3 GHz version, and let me tell u honestly, the phone is decent and is very good for its price.Let me clarify the issues raised by most of the dissatisfied people:- n1. Excessive Heating while charging:- This phone uses fast charging technology which can charge yr phone fully within1.5 hr!.It uses a 2.1 A charger. So some amount of body heating is normal. Even Redmi Note heats up in the same way( I have one). n2. Bad Rear Camera. So untrue!. the camera is very very good. It comes with so many modes and gives you so much freedom to select your shot.. u will realize only when u buy it. If people are photographically challenged, one can't help them.Yes, Zoom quality is not exceptional as it is only digital zoom. for this price, don't ask for moon! n3. Poor Battery Performance. People who have complained haven't mentioned under what circumstances they have used the phone. That is, with wifi continuously on or with brightness at full etc. Let me give you the correct input.. Without wifi on but with 3G always on , with brightness at 70% and auto brightness on, this battery lasts full 20 hours with moderate usage of internet. With continuous wifi on, it lasts 10- 12 hrs with heavy usage of data. In ultra saving mode,overnight idle consumption is just 1-2% and in optimized mode its just about 4-6%. In my Redmi Note, the battery performance is little better, but the point to be noted is Redmi is HD and this phone is FHD. One of my friend has HTC M8. Its battery also lasts about same. Hence battery is very good. Ignore peoples' crib about the battery. n4. Excessive Bloat ware. Again so untrue. Please note that Zen UI is heavily tweaked. It has many apps of its own which are meant for versatile usage. Only unsolicited apps I found were trip-adviser,, zenio, amazon kindle and 50+ games. rest all very useful, that is if u know how to use them. n5. Excessive RAM usage. 4 GB RAM is great, But any time about 1.5- 1.8 GB free RAM is available which is more than necessary for any fast processing activity. Just because it has 4 GB RAM, to expect all of it to be available is so stupid. More over, it has a great app called Auto Start Manager which is akin to Greenify. It allows u t o control which app to run in background and which one to go to hibernate. nnI have not highlighted any of its unique features such as 4 GB RAM and Intel processor and all. U have already read them in other reviews. I just wanted to inform u about the complaints by many users due to half baked knowledge. This phone surely doesn't deserve any of them. nnIf u r looking for a decent phone at a very reasonable price...just go for it. I give full 5 stars. I had zenfone 5 also. There I gave only 4 stars due to its poor battery. Here all the shortcomings of ZF5 have been looked into. Hence 5 Stars. nnUPDATE TO MY REVIEW ( 04 Jun 15). I am sorry, my review of this product giving 5 stars was not so mature. Now after using the phone for one month, I have come to the conclusion that the phone is full of bugs! I will explain. n1. Battery drain. Initially, the battery was decent. But after update, the battery drain has become a big headache. Full charge lasts about 8 hrs. Internet is full of battery complaints. nn2. Audio lag while playing video. This is a horrible problem. I am just not able to enjoy the video due to audio video sync issue. if u stop the video and re-run, it becomes ok. Many people have complained. See Zentalk page. n3. Call drop. Call drops frequently. Antenna sensitivity is not up to the mark. This I can say with confidence because I stay in an area where network strength is a bit tricky. I had a karbonn earlier which had this network issue. But my Redmi note is excellent. This phone again is weak in network strength. ( Both Redmi note and Asus have same airtel connection). n4. Misc complaints. I have read many complaints about no direct usb connectivity to the PC, PC link and file share not working, heat up isues, having to do many software tweaks such as system cache cleaning by a complicated process etc... nOverall, I can say, the phone has been released without developing the OS properly. The phone is a beast spec-wise and performance wise. But with a battery lasting just about 6-7 hours and a lagging audio video and host of other problems, this just proves one thing, Asus may be a giant in hardware, but they are still dwarfs as far as software is concerned i certainly do not recommend it now.nUPDATE AS ON 18 JUN 15. Yes, this phone had many bugs. But Asus is sincerely trying to address them. We receive updates once in every 3-4 days. Most of the bugs have been resolved. For the commitment of Asus to address the problems of consumers and the performance of this beast of a phone, I add 2 more stars to 4.

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227 users found this review helpful helpful?
★★★★★
★★★★★
Asus 2 a bad experience

Zenfone 2 a flagship Phablet killer from Asus...... does it really a flagship product from Asus. I had been waiting form last 4 month when it was not even announced. I was so obsessed... keep counting days.Finally i received it after a week of launch date. Initially i was very happy with its performance (Smooth touch,gr8 display with its 403 ppi resolution) but after using it for a week or two i start facing so many problem. It has so many critical issues which i want to share with everyone.nnPros-n1) Gr8 Display compared it with 40k htc m8.n2) UI is good.n3) Camera is not a concern for me.nnCons-n1) Music lags with multitasking it happens every time (did anyone face the same prob ? ... its really a very serious problem with this phone... where as i didn't feel any lagging while playing heavy games like mortal combat,fifa 2015,death trigar n2) Call quality is worse with call drop about 10 times in a day...you need to push it hard on your ears to listen something.n3) No earphones though they are providing handset with Asus zenfone 5 they should provide it with this phone also as their is a huge price difference between two.n4) Proximity sensor stop working afterwards no light signal is coming up while charging.n5) Pathetic Charging with USB or any other portable charger.n6) Last and most problematic issue with this phone as display goes black during phone calls and it doesn't turn on until i use its power button ...i did lots of RnD with settings but nothing worked out....i don''t know as its a hardware / software problem.nnNeed to talk to Flipkart for replacement.

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151 users found this review helpful helpful?
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