User Reviews for Datawind PocketSurfer 5X

I bought this product 2 months ago and have had a horrible experience. The device is not getting charged and there are no support service centers anywhere. Although the company gave me the names of two, they refused to entertain. I travelled all the way - some 25-30 kms after calling them. When I phoned them up, they had told me that they can suggest only after seeing the device. Then, when I went all the way, they gave all kinds of excuses and refused to oblige since it was under warranty period and under warranty, these service centers do not earn anything. I spent 2 liters of petrol and half-a-day in my effort to set the device set right but in vain. I called the Amritsar office again and they asked me to send the device to their service center there. I had to struggle to pack the device in a safe box with good packing material. It cost me courier charges that would make it totally meaningless to even send it across. I have no hopes of getting it resolved since I have seen the reviews of people who have bought other devices of Ubislate - the company that manufactures these products. I strongly suggest everybody out there planning to buy this product or other products of Ubislate to stop themselves from doing so howsoever tempting the products may look like or with regard to the price and features. Go for good brands like nokia, samsung, sony or even panasonic although they may cost more. Don't experiment with this company's products. They are all horrible. I lost Rs. 3750/- because I knew nothing about this company. I learnt my lessons the hard way. I hope this review would make you do a little bit of searching on google and other sites to see and decide for yourself. Just google it out for yourself about the product and you will find negative reviews for not just this product but all products of Ubislate. Thanks.

just look at the specs, n5 inch screen with 280 x 480 pixels, gosh, even the chinese unbranded local phones offer better pixel. its single core processor and 128 mb RAM. ni dont want to go in details, of the product,ni would just recommend to stay away from this one, get a android device from local maker which will surely have higher specs at same price.nni wish we could rate a product negative rating points!!

Pathetic Customer Service!! Never go for DatawindnI Dont have enough words that i can describe the pathetic experience i got from data wind products and customer support. I purchased a device on feb1 2014. Vodafone sim when inserted showed no network. Gave it for service in bangalore in the only service center taken care by Mr Mahaveer. Today its March 27th 2014. And i have not got any replacement and support. I used that device just for 1 full day.nnMy complaint Number i got is :- DA14A1102000017nNext am logging more complaints everywhere

Very good in look wise, sufficient features for normal uses with good battery back up.

Bad