I didn't understand before purchase that the phone is so pathetic, Audio sound is very low,speaker is completely Crap, I even wanted to get my money back unable to get that as well,They denied that. They inform in the website that they have a 28 day return policy which is completely fake. They will replace the product with another one but they won't send back the money.I'm completey unhappy with this product.nI WANT MY MONEY BACK.......................