User Reviews for Canon EOS 1200D Dual Kit (EF S18-55 IS II and 55-250 mm IS II) Digital SLR Camera

Prosn1. Received the product before actual delivery date.n2. Worried about the lens but packing was excellent.n3. Dual lens is good for new users.nnConsn1. Camera Bag is not adequate to fit the whole kit

First, check if you are registering the right way.nnVisit edge.canon.co.in. Get a user account by registering your details. Sign-in. Click on "Register Your Product" button. Follow the instructions displayed. During this registration process, keep a soft-copy of the Invoice, and your camera/lens' serial numbers (these numbers are printed on the outer-right side panel of sealed box along with bar codes). The Camera body, 18-55 lens, 55-250 lens have unique serial numbers for each of them. All these three are to be registered one after the other. Typically the camera body serial number will have more digits than the lens. Let's use a hypothetical example, say these are the numbers found on the box: (11)123456789012, (22)1234567890, (33)0987654321. The first one should be of the Camera body and the other two are of the Lenses. When registering, omit the content within parantheses and use the remaining part. Going by the same example considered above, you should use 123456789012 to register the camera body, and so on.nnnIf the above still fails: nnThere is an option to raise an "Escalation" from Canon Edge India product registration web page itself. Basically, it's our opportunity to tell Canon India that a camera with the Serial Number is bought in India, on a specific date.nnCanon India immediately issues an Escalation Tracking ID on our e-mail.nnInternally, Canon India validates how the camera with the specific serial number came into India, whether it was a legal import by Canon India Pvt Ltd., or not, whether it's a brand new camera/used one elsewhere, etc., and they will inform the final status back to us on our e-mail ID. Assuming it is all genuine and Canon processed the escalation in our favor, product in our hand can be registered to avail warranty and other benefits.nnIn case there is no response within, say, 5 to 10 working days: nnCarry the camera along with lenses, the box and the Invoice to your nearest Canon Service Center. They will be able to do a manual inspection & advise your options.

I am not going to write on the camera cons & pros, most of you know these, I'm writing about the Warranty issue, first i was also in a fix, there is NO issues in registering the product, I REGISTERED my product (EOS 1200D) successfully & also received 2yrs of Warranty, Yes the product was made in Taiwan, but no issue of Warranty coverage. nnFor the camera serial number printed on your invoice you have to remove 2 numbers from beginning & then register your product. If you don't remove it will show an invalid serial number message to you.nnGo Ahead & purchase this product, don't WORRY for WARRANTY.

Had ordered Canon 1200d a few days back, but unfortunately had to cancel the order because of arrogant, lousy, rude and uncooperative delivery staff. If this is what they call world class customer service then treat this as my last order to flipkart.

I have just bought the EOS1200D with the Zoom lens additionally.While specs mention 2 year warranty,when i went ahead to register my Warranty on the Canon India website-it said it'll only take up warranties of products made in India or Singapore.Now the camera is made in Taiwan-essentialy meaning the camera will carry no warranty.It is a trade malpractice that needs to be escalated-Flipkart is responsible since it mentions the 2 year Warranty.