score
Largest Gadget Discovery Site in India
Daikin DTC35QRV16 1 Ton 3 Star Split AC
PERMANENTLY DISCONTINUED
View Details

User Reviews for Daikin DTC35QRV16 1 Ton 3 Star Split AC

Product Details
OVERALL RATING 4.2 /5 BASED ON 12 RATINGS
RATING DISTRIBUTION
  • 5 ★
    8
  • 4 ★
    2
  • 3 ★
    0
  • 2 ★
    0
  • 1 ★
    2
Daikin DTC35QRV16 1 Ton 3 Star Split AC
PERMANENTLY DISCONTINUED
View Details
1 User Review(s)
Sort By
Filter By Source
★★★★★
★★★★★
Extremely poor aftersales service

* Daikin service took 2 weeks because the coolant gas (used to install all ACs ) is apparently rarer and more difficult to procure than Rhodium.n* AC stops working again 4-5 days of usage. n* Daikin sends someone who was very good at identifying that the AC in fact wasn't working as I claimed in the complaint, but was incompetent at finding anything further.n* Daikin sends an "engineer" and he repeats the same analysis and returns acknowledging that AC is not working.n* By about the 3rd visit I send a mail to service heads and regional head about the issue. Daikin sends an automated response saying a complaint has been registered.n* By around 5th visit the personnel stop closing the cover and chassis of the unit when they leave because they have to open it again in a few days. n* AC finally starts working after 11th visit. But all further mails regarding the service and escalations go unacknowledged. nnTL;DR : Service sucks. Won't be replaced even for manufacturer faults identified during warranty period.

read more

0 users found this review helpful helpful?
COMPARE
REMOVE ALL