User Reviews for Daikin DTC50QRV16 1.5 Ton 3 Star Split AC

Hi guys,nCan any one help to understand differences between FTC and DTC Series. I have plan to buy baikin DTC50QRV16 model AC. nnReg,Kishore

DTCs are supposed to be 2015 models. FTCs are 2014 ones. Not sure if warranty lasts if bought online. Check whether you get piping, stabilizer and installation included in the price mentioned.

Very nice ac cooling is Ossam

* Daikin service took 2 weeks because the coolant gas (used to install all ACs ) is apparently rarer and more difficult to procure than Rhodium.n* AC stops working again 4-5 days of usage. n* Daikin sends someone who was very good at identifying that the AC in fact wasn't working as I claimed in the complaint, but was incompetent at finding anything further.n* Daikin sends an "engineer" and he repeats the same analysis and returns acknowledging that AC is not working.n* By about the 3rd visit I send a mail to service heads and regional head about the issue. Daikin sends an automated response saying a complaint has been registered.n* By around 5th visit the personnel stop closing the cover and chassis of the unit when they leave because they have to open it again in a few days. n* AC finally starts working after 11th visit. But all further mails regarding the service and escalations go unacknowledged. nnTL;DR : Service sucks. Won't be replaced even for manufacturer faults identified during warranty period.

Bought Daikin split AC from local retailer. Don't know about the AC yet but can tell you about the service from Daikin. After raising a request and giving time slot for installation I waited for whole day and even after so many calls no one came for installation. Pathetic service by Daikin. Whole day wasted. Will never buy a Daikin product again.