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Dell Vostro 2520 Laptop (Core i5 3rd Gen/4 GB/500 GB/Windows 8)
PERMANENTLY DISCONTINUED
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User Reviews for Dell Vostro 2520 Laptop (Core i5 3rd Gen/4 GB/500 GB/Windows 8) Laptop

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OVERALL RATING 4.2 /5 BASED ON 128 RATINGS
RATING DISTRIBUTION
  • 5 ★
    74
  • 4 ★
    29
  • 3 ★
    7
  • 2 ★
    9
  • 1 ★
    9
Dell Vostro 2520 Laptop  (Core i5 3rd Gen/4 GB/500 GB/Windows 8)
PERMANENTLY DISCONTINUED
View Details
40 User Review(s)
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★★★★★
★★★★★
Product is not checked before delivery, Worst Service from flipkart

I had ordered this laptop using order id OD30626074287, date 26 June, 2013 and it had been delivered on 1st July, 2013 although Flipkart claimed it would be deliver within 2-3 working days. Even after delayed, I had received a defective laptop which keys were not working correctly. It showed how really Flipkart cares about customer and what the quality process is they have although they tagged 'Quality Checked'. I had raised the concern with customer care but they were not bothered to response even after 48 hours and there is no escalation matrix they have defined so customer is totally clueless what to do the next? We required this laptop on priority but we had received a defective piece with delay which suffered our business. Now they are just saying sorry after reading my review about the product. They are trying to compensate my huge losses with mere Rs. 1500 and asked me to remove my comments so they can fool other customers. This is really a disappointing from a company like Flipkart. I will suggest please be aware from such kind of a fraud and a company who doesn't care their customers and not able to understand the impact by their services. I simply rejected their affectless compensation and alert other customers.

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75 users found this review helpful helpful?
★★★★★
★★★★★
Good Laptop at this price

I've been using this laptop for 3 weeks now and it seems to be quite a good product.nUnfortunately the laptop i received had some glitches in its touch-pad but Flipkart arranged to send a Dell technician home the very next day. Got the touch-pad part replaced and it seemed fine still got the laptop replaced after showing the Jobsheet. The replaced product was good. Now some pros and cons-nPROS-n1. i5 processor keeps the laptop smooth. Not a single lag yet.n2. Looks are pretty business class.n3. Windows 8 environment is stylish and I don't find any problems with non touch interface. Its another nice experience.n4. Battery is quite good.n5. Does not overheat.n6. Great after-sales service.nCONS-n1.Touch-pad may become sluggish while charging. But that happens very very seldom in my new laptop.n2. Graphics aren't HD but looking at the price, and as long as you are not into Hardcore Gaming its not disappointing.nnI would recommend this laptop to all except hardcore gamers.

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7 users found this review helpful helpful?
★★★★★
★★★★★
Excellent Laptop

I initially received a defective piece, for that I ask for a replacement & flipkart replaced the defective piece with new one within 3 days, but there should be direct communication with the technical team instead wasting time for call back from technical team. About the dealer:- they must check the product before dispatching it to customer, flipkart can also force them to verify the product. About the product:- 1) It is very good product, it’s worth for the money you invest. 2) It take some time to work on Windows 8. 3) Free Antivirus & a laptop bag are the complementary one.

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4 users found this review helpful helpful?
★★★★★
★★★★★
Value for money

Did a lot of search to pin down on a laptop which is of a higher quality as well as provides value for money. I bought this laptop & I would say that it has met expectations. And as is the case, Flipkart service as always was the best - received delivery in 2 days.

3 users found this review helpful helpful?
★★★★★
★★★★★
Amazing Laptop... Great Value for Money

This is truly a great laptop in this price range. I got this laptop within 48 hours & want to thank Flip kart for the same. For all those who are looking for a new laptop... Just go for this... This has got amazing features when compared to the other brands. I did quite a bit of research and found this one. I am completely satisfied with this product would certainly recommend to my family & friends.

2 users found this review helpful helpful?
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