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TonThe Director,nGodrej Godrej & Boyce Manufacturing Company Limited,nMumbai.nnSub: Grievance regarding my Complaint No: J1008516351nnSir,nI booked a service call regarding my double door refrigerator Godrej EON (Sr No J S 0807211422, 283 L) on 10-8-16. I received an SMS indicating the Call/Complaint No: J1008516351nThe technician visited on 11-8-16. He found out that the rubber casing of the lower door needs to be replaced and promised to bring the new rubber casing on the very next day.nHe brought a very old, dirty and filthy casing which has got stains of fungus.nHe informed me it will cost me Rs. 500. I then asked him to bring a new part instead of this used part. He called Mr. Bhandari who runs the Service Centre in Jodhpur (342001), Rajasthan from whom he has aquired the part. nMr. Bhandari replied that this is what company is supplying. Even if I try to get another one from Jaipur things will remain the same. If the customer is satisfied then replace the part otherwise just return.nEven the technician felt sorry for he also accepted that the rubber casing is not in the proper condition.nKindly make arrangements to change the part at the earliest to avoid legal action.nDr. Nitin Sharma
It's an awesome refrigerator...... spacious and nice cooling but flipkart price is too high ..... got the same product from Vijay Sales at RS 25500/- So take the quote of prices before buying from here
Title | Godrej RT EON 290 P 3.4 290 Ltr Double Door Refrigerator |
Brand | Godrej |
Capacity | 290 Litres (Ideal for 3-6 people) |
Cooling Technology | Frost Free |
Defrosting Technology | Frost Free |
Energy Rating | 3 |
Model No | RT EON 290 P 3.4 |
Refrigerator Type | Double Door |
Anti-Bacteria Filter | Yes |
Freezer Location | Top |
Freezer Lamp | LED |
Ice Tray | Yes |
Ice Cube Box | Yes |
Icemaker Type | Twist Ice Tray |
Humidity Controller | Yes |
Moist Balance Crisper | Yes |
Color | Silver, Silver meadow, Denim petals, Lush Wine |
Door Alarm | Yes |
Door Lock | Yes |
Handle Design | Metalic Bar |
Handle Type | Bar |
Interiors lamp | LED |
Lighting | LED |
Shelf Bottle | Yes |
Height | 1680 mm |
Width | 605 mm |
Depth | 665 mm |
Anti Bacteria Gasket | Yes |
Door Bins | Transparent |
Egg Cum Ice Tray | Yes |
Egg Tray | Yes |
Gasket Type | Removeable |
No. of Bottle Shelves | 2 |
No. of Doors | 2 |
No. Of Shelves | 2 |
Shelves | Toughened Glass |
Delivery & Installation | This product does not require installation. The features of the product are presented in the user manual that comes with it. Hence, the manufacturer does not provide on-site installation or demo for the product. |
Warranty | 1 Year |
Package Contents | Main Unit, User Manual, Warranty Card, Power Cord, Attachments, Stand. |
Compressor Warranty | 10 Years |
Stabilizer Free Operation | Yes |
Temperature Control | Yes |
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