Hitachi Kampa RAU318HUDD 1.5 Ton 3 Star Split AC

The product got delivered with 3 days. But getting it installed is such a pain. When I had contacted on next day after delivery they informed me that it will be done within 48 hours. I got no calls or updates with that time. Then I contacted again and I was told that I will receive an update with 4 hours. And the same thing happened for 3 continuous days. As of now I am still waiting for their updates. And still they are giving me a 4 hours time limit. It is like customer service at its worst. I am really repenting now.

Using the product since last 6 days no doubt product is Good as committed . But what makes your purchase a horrible experience is the after sales services .. It takes 5 days to reach the product from haryana to my place indore and the same time taken by hitachi executive to install .Moreover that idiot who came for installation fix it at the wrong place despite many instruction given by me .They claim here in indore installation free but charged rs 451 (which was mentioned by flipkart) and I received a message from hitachi official's your work done for free Now what is the Con here I didn't get . nFlipkart : packaging was fine as always but this time Outer unit got some minor scratches and the aluminium fin also a bit damaged. So please keep clear in mind that such act wont repeat with any customer again.