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Called Hitachi customer two times. 1. Auto complaint booking- Never received a service request. 2. Contacted the support person, they informed that you will receive a service request ID on registered mobile and verified my registered mobile number. But never received a SR number. No one has turned up so far in 3 weeks. Will not recommend Hitachi to anyone. Go for other brand with better service.
1. The "free" installation actually cost Rs. 750 because the Hitachi people in Indore forced me to buy a stand from them for Rs. 750 that is available in the market for Rs. 250. 2. The people who came to install dug a whole in the wall triple the required size which later I had to get closed from another person. 3. The insulation of the AC pipes was cut short by the Hitachi "engineer". That left a 6 inch gap on the both the pipes on the outdoor unit side. That reduced cooling. Later I bought extra insulation from the market to cover the pipes fully. 4. The remote stand was not installed by them on the wall. They were in a hurry!!! 5. I have decided never to call Hitachi people from Indore for anything regarding this AC now. 6. The product itself is not so perfect. Both indoor and outdoor units make a lot of noise. 7. The remote looks and feels cheap. 8. Cooling is moderate. Takes time to cool even my small room.
| Title | Hitachi RAU423HWDS 2 Ton 4 Star Split AC |
| Brand | Hitachi |
| Model No | RAU423HWDS |
| AC Type | Split |
| Capacity in tons | 2 Ton |
| Star Rating | 4 |
| Inverter Technology | No |
| Indoor Noise Level | High: 37 dB |
| Cooling Capacity | 6800 Watts |
| Power Input | 2000 Watt |
| EER | 11.6 W/W |
| Power Requirements | AC 230 V, 50 Hz |
| Cool Mode | No |
| Dehumidification | Yes |
| Dry Mode | No |
| Sleep Mode | Yes |
| Turbo Mode | No |
| Remote | Yes |
| Night Glow Functions On Remote Buttons | No |
| Active Carbon Filter | No |
| Anti Bacteria Filter | No |
| Catechin | No |
| Dual Protection Filter | No |
| Triple Filter | No |
| Virus and Allergy Safe Filter | No |
| Auto Restart | Yes |
| Auto Clean | No |
| Front Panel Display | No |
| Fuzzy Logic | No |
| Hot & Cold | No |
| Jet Cool | No |
| Self Diagnosis | No |
| Timer | Yes, On-Timer: Yes, Off-Timer: Yes |
| Compressor | Rotary |
| Main Unit Condenser Coil | Copper |
| Air Flow Direction | 4-Way |
| Auto Air Swing | Present |
| Speed Setting | No |
| Installation Details | Installation of Air-conditioner is charged extra to customer at the time of installation and needs to be paid directly to the service engineer. Standard Installation of Split AC Covers only Split AC:- 1.Drilling of hole in Brick wall for taking out the pipes 2.Fixing hole sleeve & Cap 3.Fixing the Indoor and Outdoor Unit. 4.Connecting Indoor and Outdoor units using Standard Kit provided by Manufacturer (at an additional cost, unless specified otherwise). Wrapping the pipe with seasoning tape. 5.Connection to Stabilizer or Power point in the range of Power Cord Provided by Manufacture. 6.Temperature/Performance Check & Demo and Maintenance tips filling the details in warranty card. Not covered in installation:- 1.Out Door Unit Stand. 2.Extra copper wire if any. 3.Drain Pipe extension if any. 4.Plumbing and Masonry Work. 5.Wiring extension from Meter to site, Power point/MCB fitting and any other electrical work,Carpentry work. 6.Dismantling/Shifting of Old AC`s Masonry, Core Cutting Fabrication and Electrical |
| Services Included In Basic Installation | Standard Installation of Split AC Covers only Split AC:- 1.Drilling of hole in Brick wall for taking out the pipes 2.Fixing hole sleeve & Cap 3.Fixing the Indoor and Outdoor Unit. 4.Connecting Indoor and Outdoor units using Standard Kit provided by Manufacturer (at an additional cost, unless specified otherwise). Wrapping the pipe with seasoning tape. 5.Connection to Stabilizer or Power point in the range of Power Cord Provided by Manufacture. 6.Temperature/Performance Check & Demo and Maintenance tips filling the details in warranty card. Not covered in installation:- 1.Out Door Unit Stand. 2.Extra copper wire if any. 3.Drain Pipe extension if any. 4.Plumbing and Masonry Work. 5.Wiring extension from Meter to site, Power point/MCB fitting and any other electrical work,Carpentry work. 6.Dismantling/Shifting of Old AC`s Masonry, Core Cutting Fabrication and Electrical |
| Installation Warranty | 1 Year on Complete Unit and 5 Years on Compressor |
Consumers less power:
1510 Watts vs 2000 Watts
Lower Tonnage:
1.5 Tons vs 2 Tons
Differences
• Star Rating:
3 Star vs 4 Star
Common Features
Consumes more power:
2450 Watts vs 2000 Watts
Common Features
Consumes more power:
2111 Watts vs 2000 Watts
Differences
• Star Rating:
3 Star vs 4 Star
Common Features
Consumers less power:
1950 Watts vs 2000 Watts
Common Features
Consumers less power:
1910 Watts vs 2000 Watts
Differences
• Star Rating:
3 Star vs 4 Star
Common Features
