Coronavirus pandemic: BSNL extends prepaid pack validities for all users till May 5th

The scheme is valid for all users whose validity expired during the lockdown period.

  • BSNL subscribers on prepaid networks will continue to get incoming calls till May 5th even with zero balance
  • Airtel, Jio, and Vodafone Idea Ltd have also extended the validities of their prepaid subscribers in India

State-owned telco BSNL has extended the validity of its prepaid packs ending during the extended lockdown till May 5th across India. Calling it a humane gesture, the telco is offering the extended validity to all its subscribers free of cost. This is in line with the Jio, Airtel, Vodafone Idea Ltd, which have also increased the validities of their existing prepaid packs in the country. Unlike BSNL, the private telcos are only offering the benefit until May 3rd. While Jio has extended the scheme to all its prepaid customers in the country, Airtel and Vodafone are only doing so for the prepaid mobiles accounts of low-income customers.

“In view of hardships faced by the subscribers whose validity has expired during the lockdown period and are having almost zero balance, BSNL as a humane gesture is extending the validity of all such subscribers up to May 5th, 2020, free of cost, so that the subscribers continue to receive incoming calls,” BSNL said.

The subscribers will continue to get incoming calls even with zero balance till the timeframe. Additionally, BSNL has also announced a toll-free helpline recharge number for subscribers to get their recharge done. “The facility is currently available in North and West zones and will be available from April 22nd, 2020, in south and east zones,” per a report by Live Mint.

“BSNL firmly stands beside its subscribers during this crisis period and we request the subscribers to ‘Go Digital’ for recharging their accounts,” BSNL CMD PK Purwar said. The extended lockdown due to coronavirus is slated to end on May 3rd.