Before going on a long trip via your private vehicle, ensure that the FASTag has enough balance. FASTag is a mandatory electronic toll collection chip for those using national highways in India, aiming to streamline toll payments. When your vehicle with FASTag crosses a national highway toll plaza, the toll amount is automatically deducted from the linked bank account or prepaid wallet, eliminating the need for cash transactions and resultant long queues. Read on to find out how to check the FASTag balance to avoid paying double the toll charge as a penalty for not maintaining sufficient FASTag balance.
Table of Contents
How to check FASTag Balance through Bank Website
ICICI FASTag balance check
Step 1: Open the ICICI iMobile Pay app on your phone.
Users can alternatively log in to this page on the web: https://www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page
Step 2: Go to the Bill Payment and FASTag category.
Step 4: You will see the balance mentioned in the following screen.
SBI FASTag balance check
SBI FASTag account holders can check balance via https://fastag.onlinesbi.com/ webpage. Login with your details. This will take you to the page consisting of your account details and the FASTag balance.
HDFC FASTag balance check
- If you’ve HDFC FASTag, open https://v1.hdfcbank.com/htdocs/common/fastag/index.html on your web browser.
- Choose ‘Account Type‘.
- Now, log in with your FASTag account details.
- You will be able to check the balance.
Other banks such as Axis and Federal also allow users to check FASTag balance online using similar mechanisms.
FASTag Bank list
- SBI
- HDFC
- ICICI
- Axis Bank
- IDFC bank
- Karur Vyasa Bank
- EQUITAS Small Finance Bank
- Paytm Payments Bank Ltd
- Kotak Mahindra Bank
- Syndicate Bank
- Federal Bank
- South Indian Bank
- Punjab National Bank
- Punjab & Maharashtra Co-op Bank
- Saraswat Bank
- Fino Payments Bank
- City Union Bank
- Bank of Baroda
- Indusind Bank
- Yes Bank
- Union Bank
- Nagpur Nagarik Sahakari Bank Ltd
How to check FASTag Balance through Digital payment apps
Users who have linked their FASTag to prepaid wallets like Paytm can check their balance through wallet apps.
Step 1: Open the Paytm app
Step 2: On the main screen, tap on Balance & History.
Step 3: In this Account Balance and History section, tap on Paytm Wallet Balance and that is your FASTag balance too since FASTag payments (in this case) will be deducted from Paytm Wallet.How to check FASTag Balance through SMS
At the time of registering for a FASTag account, you will be entering a mobile number. This will be your registered mobile number.
So the next time, a toll is deducted from your FASTag account, you will receive an SMS of the transaction along with the remaining balance on your registered mobile number.
You just have to check that message in the messaging app on your phone to know the FASTag balance.
How to Check FASTag Balance with Vehicle Number
Step 1: Open the My FASTag app on your mobile phone.
Step 2: Login into the app with your credentials
Step 3: You will have to enter your vehicle number next.
Step 4: Now you will be able to see your FASTag balance linked to your vehicle number.
FASTag Customer Care Helpline
Following are the FASTag customer care numbers from its issuing banks (in alphabetic order):
Bank | Customer Care Number |
Airtel Payments Bank | 400/8800-688-006 |
Allahabad Bank | 1800-258-6680 |
AU Small Finance Bank | 1800-258-7300 |
Axis Bank Ltd | 1860-419-8585 |
Bank of Baroda | 1800-103-4568 |
Canara Bank | 1800-103-3568 |
City Union Bank Ltd | 1800-258-7200 |
Equitas Small Finance Bank | 1800-103-1222 |
Federal Bank | 1800-266-9520 |
FINO Payments Bank | 022-6868-1414 |
HDFC Bank | 1800-120-1243 |
ICICI Bank | 1800-210-0104 |
IDBI Bank | 1800-266-1962 |
IDFC First Bank | 1800-266-9970 |
IndusInd Bank | 1860-210-8887 |
Karur Vysya Bank | 1800-102-1916 |
Kotak Mahindra Bank | 18-602-666-888 |
Nagpur Nagarik Sahakari Bank | 1800-266-7183 |
PAYTM Bank | 1800-120-4210 |
Punjab Maharashtra Bank | NA |
Punjab National Bank | 1800-419-6610 |
Saraswat Bank | 1800-229-999/1800-266-5555 |
South Indian Bank | 1800-425-1809 |
State Bank of India | 1800-110-018 |
Syndicate Bank | 1800-3011-3333 |
Union Bank of India | 1800-258-6400 |
YES BANK | 1800-3000-1113 |
You can also dial 1800-102-6480 for more details.
FAQs
How can I check my FASTag status?
FASTag has a dedicated portal: https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status, where you can check its status. Open the link on your browser and enter your vehicle registration number or NETC FASTag ID, followed by Captcha code. Now, hit ‘Check Status’. The FASTag portal will tell you whether the chip is active or not. The portal can also be used to request for NETC FASTag, look for approved tag suppliers, guidelines, and other details.
How can I apply for refunds for incorrect FASTag transaction?
FASTag management system auto-detect the incorrect FASTag transaction and generate refunds within 3-7 days. In case, you haven’t received the refund yet, contact the customer care number of the authority that has issued you the FASTag.
How can I check FASTag balance through missed call?
You can also check the balance by giving a missed call to the toll-free number: +91-8884333331.