Paytm along with several other UPI and payment-based apps has made transferring money quite convenient over the past few years. These apps also provide other nifty services such as flight & movie books, bill recharges, and more. So just in case, you find a payment app that fulfills your needs better and are willing to switch to it, in this article we’ll guide you through the step-by-step procedure to delete a Paytm account, unlink a bank account, and even deactivate UPI ID for both Android and iPhone.
How to delete Paytm account
Let’s take a look at how you can delete your Paytm account on both Android and iPhone.
on Android
The process to delete a Paytm account on Android is as follows.
- First of all, locate and open the Paytm app on your Android mobile
- Next, tap go to the app’s menu present on the top left corner
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- From here select ‘Help & Support’ option and select ‘Profile Settings’. Scroll down the page a bit if you cannot find that option
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- Now select ‘Chat with us’ button
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- You will be redirected to an automated personal assistant with several options to choose from. Go ahead and select ‘I want to close/delete my account’
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- it will ask you to go through crucial government guidelines. Simply hit ‘Yes’ option to proceed. It may also ask for documents such as a picture of a cancelled cheque.
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- Upon doing this, your account closure application will be processed and in a couple of days the account shall be fully deleted
on iPhone
The process to delete a Paytm account from an iPhone is fairly simple. Here’s how.
- Open the Paytm app on your iPhone
- Now go to the app’s menu by tapping on the profile at the top left corner
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- From here select the ‘Help & Support’ option and then tap on ‘Profile Settings’ that can be found at the bottom
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- Select ‘Chat with us’ button
- A new screen will open with several options to choose from. Go ahead and select ‘I want to close/delete my account’
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- it will ask you to go through crucial government guidelines. Simply hit ‘Yes’ option to proceed
- Upon doing this, your account closure application will be processed and in a couple of days the account shall be fully deleted
How to delete linked bank account from Paytm
If you no longer wish to link your bank account with a Paytm account, here’s how to delete a bank account from Paytm on both, Android and iPhone.
on Android
Paytm allows easy removal of bank accounts from your profile. This can come in handy if you have just opened up a new bank account and want to link that instead with your Paytm account. Here’s the step-by-step process to delete a bank account from Paytm.
- Open the Paytm app on your Android device
- Tap on the menu from the top left corner
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- From here, select ‘UPI & Payment Settings’
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- Now tap on ‘Remove Account’ for the bank account you want to remove
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- Give your final confirmation by tapping ‘Yes, Remove Bank’
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- Once done, the bank account will be removed and you’ll no longer be able to transact with non-wallet payments
on iPhone
The process to delete or remove a bank account from Paytm on an iPhone is similar to that of Android. Here’s how.
- Firstly, open the Paytm app on your iPhone
- Tap on the menu found at the top left corner
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- From here, select ‘UPI & Payment Settings’
- Now tap on ‘Remove Account’ for the bank account you want to remove
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- Provide your final bank account removal consent by tapping ‘Confirm’
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- Once done, the bank account will be removed and you’ll no longer be able to transact with non-wallet-based payments.
How to deactivate Paytm UPI
One can also just deactivate their Paytm UPI just in case they don’t want to send or receive payments through it.
on Android
The process to deactivate or deregister Paytm UPI on Android is as follows.
- Open the Paytm app on your mobile
- Now on the main home screen of the app, tap on ‘To Bank A/c’ option
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- From here select ‘Settings’ in the top right corner
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- Now once again head over to the top right corner and select the ‘3-dot’ menu
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- Lastly, tap on ‘Disable UPI’
- Hit ‘Ok’ for final confirmation and your UPI will be deactivated/deregistered
![How to deactivate Paytm UPI]()
on iPhone
Here’s how to deactivate Paytm UPI on an iPhone.
- Open the Paytm app on your iPhone
- Now on the main home screen of the app, tap on ‘To Bank A/c’ option
- From here select ‘Settings’ in the top right corner
- Lastly, tap on ‘Disable UPI’ under the settings menu
- Hit ‘Ok’ for final confirmation and your UPI will be deactivated/deregistered
How to delete Paytm business account
Paytm caters to businesses and merchants by providing them with a dedicated app. Known as ‘Paytm for Business’, this service allows them to manage their transactions with the help of advanced business tools to make day-to-day operations easier. So in case you have a Paytm Business account and want to get rid of it, here’s what you need to do.
- Open the ‘Paytm for Business’ app on your smartphone
- Go to the profile from the top left corner
- Scroll down and find an option called ‘Business Profile’
- Next, select ‘Deactivate My Account’ or a similar option
- Go through the steps as mentioned and your Paytm business account will be shut down in the next couple of days
How to remove KYC details from a Paytm account
Since there’s no straightforward way to delete KYC details from the settings on Paytm, users will need to directly call or email customer support. The email address for Paytm customer support is care@paytm.com and the number is 0120-4456-456. One simply needs to ask them to remove the KYC information while providing the reason.
FAQs
Can a deleted Paytm account be restored?
No, a Paytm account once deleted cannot be restored since the mobile number and password are removed from the servers and are no longer valid. Users will have to create a new account from scratch to use Paytm. So make sure to withdraw any amount in your Paytm wallet and also avail the benefits of Paytm First membership, if subscribed.
How long does it take to delete a Paytm account?
It generally takes two to three business days for Paytm to completely delete an account. Users may also be notified through mail or SMS in case there’s any discrepancy in their account deletion request.
How to block a Paytm account?
Just like deleting an account from the ‘Profile setting’ in Paytm, users can select the ‘Block Paytm option’ when interacting with the automated assistant.
