Nokia 6.1 Plus, 5.1 Plus users report charging port issues

“Some of the users of the Nokia 6.1 Plus have said that charging gets connected and disconnected on its own, while another user reported that the fingerprint sensor is also affected and it has got slow too.”

Some Nokia 6.1 Plus users have reported that they are facing an issue regarding the charging port of the smartphone. The affected users have said that the charging has been slowing down using the port and it has also been informed that their fingerprint sensors are working slowly. The smartphone was launched back in August 2018 in India by HMD Global.

A user reported on Nokia Phones Community, “Charging gets connected and disconnected on its own. The phone is new and I insert only Type – C OTG and charging cable that’s all. I maintain my one well. What should I do?” While another user said that he was informed that it is a manufacturing defect, “I have submitted my phone at Nokia Care today and they informed me that it is a manufacturing defect and that there’s a problem with the sub-port. They’ll replace it. Unfortunately, they’ll take about a month to get it repaired as the parts are not available currently and they have to order the parts. The servicing must have been instant or at least quicker.”

Nokia 6.1 Plus review10

Nokia 6.1 Plus is the global version of the Nokia X6 and comes with a 3,060mAh Li-ion battery. The device is also offered with the quick charging facility and a USB Type-C port that could help the smartphone to connect OTG and charging cable. Users, who are facing the charging port issue, have submitted their device at Nokia Care. As the parts are not available currently and need to be ordered, the problem would take some time to be solved.

Soon after the issue was reported, users of the Nokia 5.1 Plus also started reporting a similar issue with their smartphone’s USB Type-C port. A users posted on the Nokia phones Community, “Anyone facing this loose charging port problem? Like me?
Its been only 3 months and cable wiggles a lot while charging and does not even charge if there’s a slight moment! I even tried to use other cables but no use…mbl won’t charge!”

Nokia 6.1 Plus flaunts a 5.8-inch IPS LCD bezel-less display having an FHD+ resolution and comes with an aspect ratio of 19:9 along with a notch at the top. In terms of optics, the device sports a 16MP rear lens with RGB sensor, which is paired with a 5MP secondary lens with a monochrome sensor and AI portrait. At the front, there is a 16MP frontal lens, which comes with AI selfie mode.

Under the hood, the Nokia 6.1 Plus is based on the Qualcomm Snapdragon 636 chipset. It packs an octa-core processor having the clock speed of 1.8GHz. The processor is accompanied by a 4GB RAM that helps it to perform better.

Key Specs

Nokia 6.1 Plus (Nokia X6)
Qualcomm Snapdragon 636 | 4 GBProcessor
5.8 inches Display
16 MP + 5 MPRear camera
16 MPSelfie camera
3060 mAh Battery
Nokia 6.1 Plus (Nokia X6) Price
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Rs. 16,900.00
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Rs. 17,600.00
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Nokia 6.1 Plus (Nokia X6) Video