- Samsung Galaxy S20 series owners are complaining their phone’s displays are dying after initially showing scan lines
- The display issue is primarily impacting Samsung Galaxy S20+ and Galaxy S20 Ultra owners
- Samsung has not responded to this display issue yet
Samsung Galaxy S20 series, more specifically Galaxy S20+ and Galaxy S20 Ultra, owners might need to take a seat for this one as several users have reported that displays on these phones are starting to die out of nowhere. The most concerning part here is that there is no solution in sight as of now. As pointed out by AndroidPolice, these complaints can be traced back to May and in most cases, Samsung Galaxy S20+ and Galaxy S20 Ultra owners have reported that their phones started showing scan lines that progressively got worse, and eventually the display turned entirely green or white. As you might imagine, this is an issue that leaves the device useless until a display replacement is arranged.
On Samsung’s community forum thread, a member with the username ‘LeeYon’ described the issue saying that at first, he noticed that his phone was showing flickering lines while playing games. He pointed out that this issue was not just restricted to games as the flickering was visible even on the device’s home screen and other apps. After he contacted Samsung’s support team, he was instructed to do a soft reset on his phone. After the issue persisted, he did a factory reset on his phone and this resulted in the phone’s display turning unusable. Eventually, the Samsung customer service team had to replace the phone’s display and battery to resolve the issue.
Another forum member, Eug84, has also shared that he is facing a similar issue with his Galaxy S20 Ultra as the display is showing scan lines consistently. He has even uploaded a video on YouTube that highlights this issue. If you go through the comment section on this video, you will see that many other users are facing this issue with their phone’s display as well. While Samsung is one of the best, if not the best, display makers in the market, this issue might need immediate addressal from the South Korean brand.