WhatsApp alleges that Zomato, Ola, Big Basket, and Aarogya Setu collect same or more data

WhatsApp justifies its collection of user data saying that other tech companies in India do the same.

  • A petition was filed against WhatsApp in India on May 5th against its latest privacy policy.
  • In response, WhatsApp says that many tech companies including Big Basket, Google, Koo, Microsoft, Ola, Truecaller, Zomato, and Zoom collect similar or more data.
  • WhatsApp says blocking the new privacy policy would hinder the functionality of other tech companies in India.

A petition was filed against WhatsApp in the Delhi High Court on May 5th against the company’s new privacy policy. The court had asked WhatsApp to submit its response by May 13th. Well, WhatsApp has now responded to the petition. In an affidavit, WhatsApp says that internet-based applications and websites such as Big Basket, Google, Koo, Microsoft, Ola, Truecaller, Zomato, and Zoom collect similar or even more user data than WhatsApp, in an attempt to justify its own collection of user data.

The company also went ahead and cited the Aarogya Setu app from the Government of India saying that even it has similar privacy policies for collecting user data. WhatsApp told Delhi High Court in its affidavit that if its new privacy policy is blocked, it would disrupt the operations of other tech companies (in India) including the ones who are facilitating grocery delivery as well as online appointments with doctors.

Also read: WhatsApp privacy policy deadline: your account won’t be deleted, but this is what will happen

What is WhatsApp privacy policy?


WhatsApp had introduced a new privacy policy earlier this year, which would allow it to share user data such as mobile device information, IP addresses, transaction info, and other such things with its parent company Facebook. According to the social media platform, the user data would be used to expand its WhatsApp Business. Moreover, the company has already clarified that it would not be able to read user messages under this privacy policy.

The new privacy policy was supposed to come into play from February 8th. However, due to a strong backlash from the public, WhatsApp pushed the privacy policy deadline to May 15th. Eventually, WhatsApp scrapped the deadline for the privacy policy. The company clarified that it would not delete accounts of any users who would not accept the new privacy policy and that they can continue using the app. However, WhatsApp says that the users who do not accept the new privacy policy will encounter limited functionality.