Hi my name is shobhan shit.I am from kolkata. Its been 3 and half months past since my Xolo q800 mobile was sent for repair. Since then my case is pending. Customer care helpline executive always cuts a sorrow face and pretends helpless other than helping.nAll I asked was to return back my old battery that I sent them or to furnish me with a new one. Just take a moment to think, how can sending just one battery via courier can take more than 48 hrs. They just have to pack the battery(which I sent earlier along with the faulty set) and courier it. That's it. Solved. But no, they won't. Here is why xolo should be banned.nnAfter waiting for almost a decade(3 months !!!) they could not fix my faulty set and hence they replaced it with a new handset but they packed and sent it without any battery. I don't bother whether it was a new battery or my old one. But all I have is just shi* phone without any battery. The phone is of no value for me now.nnJust tell me why should you trust this xolo thing. I am telling you guys, dont fall prey to their alluring specs or price; they will and definitely will make you cry afterwards. This is just not expected or acceptable when you pay approx. 10,000 rs for a smartphone.
Hi ,nnI have purchased this phone on 26th dec 2013 and thank to flip kart they have delivered within 3 days with good packgeing but invoce not good it was like just normal letter according to me invoce should be in MERCHANT LETTER HEAD and this is first shopping in flipkart and also first time purchased XOLO handset nnI will recommend this phone who are going to purchase under 10 k because it is worth it and purely value for money nnthis phone having very good display as compared to present Samsung phones like grand ,core,duos etcnnas compared to other mobile phones like micromax,sony,samsung it has good internal memory approximate 2.80 gb (internal storage and phone storage) and 1 gb RAM it is enough for under 10 k budget phones and one nice feature is you can move apps to SD Card and Phone Stoarge as compared other companies this feature is very rear ,And also you can download some higher end version game also nnBut i reviewed in online that xolo service center is not good but i hope XOLO Company strongly look this matter give better service after purhcase nnand Wish you happy new year to all
I'd heard good reviews about XOLO. However the product started giving problems pretty much as soon as it arrived. Here's the list. nPROXIMITY SENSOR NOT WORKINGnPHONE HANGS WHEN CALL COMES INnCONTACTS DON;T LOADnAUDIO JACK NOT WORKINGnWhen I was on a call, and an incoming call came, the phone would hang. The sound jack have up after that. When I mail flipkart about my challenges (and I'm a fan) the response was in minutes. However the answer was not satisfactory. "hit the reset button and all will be well with the world". Not so. Now we're chasing down the XOLO service center here. Not a good feeling. Suggest you avoid this product.
I bought this phone because I wanted a low cost VFM phone. This phone packs good specs for this price. But its not reliable. My phone was shipped with Android 4.2.2. After about a months usage it stopped recognizing attached headphones (I tried using many headsets but didnt work either) but I let it slide as I anyways didnt use that phone for music. But when it got updated to 4.4.2 my phones Wi-Fi stopped working. It refused to switch on, let alone find any nearby networks. Problems worsened when it started to crash while on a call. Accept a call, talk for a min and phone just used to shut down.nnSo I went to their service center and was amazed to see so many people with more or less similar problems. The service staff told me it would take atleast 3 months to get your phone repaired (and this was 2-3 months after I purchased it). One guy even said "you may not even see your phone for long time if you submit here. Better get it repaired from outside only". After this pathetic experience I replaced this phone with other "branded" (and costly) phone.nnDefinitely will not recommend this phone to anyone. These guys fool you with good specs at less price but where they rob you is at reliability.
I purchased this XOLO Q1000 OPUS in Feb-14 for around 9100/-. Given the price range the cell offers more than most of its peers. The 1GB RAM really works well, but the sound (music) quality & camera are downer. nnI had some issues recently with regards display & submitted the cell with the service center at Parel, Mumbai. The service station said it will take 20 days to send the cell to factory at Noida & get it rectified. Now, even after 24 days I am still waiting for my cell to come. Neither the Service station nor the Xolo Customer care has any idea as when the cell will finally get back to me.nnI wonder if this is the kind of services they offer is Metros, what would be the situation in other cities?