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Gave rating 4 only because i got a good deal in big billions day, i bought this @ 23140/- . I had done lot of R&D while purchasing the fridge but this is the best price on 308 L Refrigerator. In specifications its mentioned that Cool pad is present, but in this model it dosent come as i checked with local LG dealer. Flipkart gave me the replacement of the product but the coolpad was not available. I had a lot of issue with EKart delivery guy , as he refuse to bring the Refrigerator @ my 3rd floor house stating Refrigerator is too big so he took back but when it was resent the ekart guys itself bought it up. So delivery depends on person who is willing to bring. Ekart did a wonderful job while deliverying replacement product in 1 day. Will add more details after using the product.
I am happy with the product and service by Flipkart. There was a minor issue where a basket guard was broken during delivery. Flipkart did a amazing job in getting it replaced by LG. There is an issue with LG service for products purchased from Flipkart. LG does not provide free installation and demo also the attitude of LG service engineers are unhelpful once they get to know that the product was purchased online. So I think because of this reason Flipkart has tied-up with a company called Jeeves for Free Installation and Demo of the LG products for Flipkart Customers. Which is otherwise charged Rs500/- by LG. **Feedback on Installation & Demo** But the installation and demo by Jeeves engineer was pathetic. The person does not know English or Hindi. Even when asked to give the demo in local language i.e. Kannada, he did not know any functionality of the fridge. There is a checklist for demo in the fridge manual and this guy could not tell about any of those. I can say I knew more about the fridge than him. So, I did not close the installation ticket and asked for a proper review. The next person who came started selling me fridge stand instead of giving demo. Even after telling him not interested for atleast 10 times he kept persuading me for the purchase of stand which he got with him. When I asked him for demo he showed me that he knows how to open and close the door that's it. For my questions on the features and settings he did not have any answer and called his manager who also did not know about it and said he(Mgr) will check and himself come next day to give the demo. But instead closed the ticket. Even the Jeeves manager wanted me to purchase the fridge stand and was trying to convince me by telling the risks of damage to the fridge by not using the stand which I found quite irritating and low market. Overall purchase experience from Flipkart was good. They need to improve the installation & demo part. Jeeves is definitely not good.
Giving review after 3 days of usage: ____________________________________ Delivery: 5/5 Flipkart delivered it in less than a day through ekart. Demo: 1/5 Never happened. As LG is not supported demo and installation. Flipkart tie up with 3rd party. They called me everyday for appointment but technician never turned down. So finally I installed by going through manuals. Challenging part is taking out of the box as it is almost 6 feet tall :-) Product: 4/5: I got this product with including all offers(FK discount + bank offer) and got it for 29.3 k. >This machine runs with very minimum sound and you can't hear that in day! >We don't have option turn of freezer! Go for it if your comfortable with this budget and features offered.
The Fridge is the latest 2016 model, the best price in market @reliance digtal was 34k. Flipkart gave me a best ever offer @28k. And as always delivered in scheduled time. Keep up the good service.
Installation and demo is not free, Flipkart is just making fool of customer. Please donot buy from FLIPKART ever. Bakwas hain
research. compare. buy.
