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This AC was purchased on 2nd June and is a defective piece. I have been trying since June 2015 to take care of the problem. Technician visited and said your transformer is defective. I replaced the transformer but the problem is not solved. The persons sitting on the customer care helpline are so negligent and careless they don't acknowledge the problem. Recently on 22nd August same problem was reported and after numerous reminders 1 engineer visited after 10 days and assured for replacing the defective part within 2 days but he also disappeared and no one is responding from Onida. There is no use of purchasing the A/c of such a reputed brand who claims to be one of the best service provider in the industry. I alarm all the buyers to refrain from this brand.
2 months into the AC and I am wondering why I purchased it. The AC is not cooling and even after numerous phone calls, shouting matches (from me) all of that and yet their service center is not bothered to send a technician to check or call back. 3 days after i placed a complaint and called like a 100 times to everyone possible - i have a spiked blood pressure and this sorry excuse of an AC - best part Onida guys snooze on my complaints. Do not purchase this AC... and if you are adventurous i will be happy to offload the elephant i am holding
| Title | Onida S123SMH-N 1 Ton 3 Star Split AC |
| Brand | Onida |
| Model No | S123SMH-N |
| AC Type | Wall |
| Capacity in tons | 1 Ton |
| Star Rating | 3 |
| Inverter Technology | No |
| Indoor Noise Level | Low: 38 dB |
| Cooling Capacity | 3516 Watts |
| Power Input | 1050 Watt |
| EER | 3.29 W/W |
| Power Requirements | AC 230 V, 50 Hz |
| Dehumidification | Yes |
| Sleep Mode | Yes |
| Remote | Yes |
| Remote Control | Yes |
| Other Filters | Dust Filter |
| Auto Restart | Yes |
| Front Panel Display | Yes |
| Self Diagnosis | Yes |
| Timer | Yes, On-Timer: Yes, Off-Timer: Yes |
| Color | White |
| Compressor | Rotary |
| Air Circulation In | 295 CFM |
| Auto Air Swing | Present |
| Speed Setting | Yes |
| Installation Warranty | 1 Year on Product & 5 Years on Compressor |
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