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Bought this product on 1st Feb 16, got delivery by 4th Feb. When I opened the fridge the vegetable glass was completely broken. There were other problems like dent on the door & balancing problem. So I decided to exchange the product, which customer support said not possible hence I requested on 4th Feb. itself for product return & refund my money. nSince then they haven't picked up damaged fridge, it's been 18 days. As per their policy they refund money once the product is back in their warehouse. I spoke to customer support 3 times, they told me we have requested to arrange pick up but it didn't happen. nNext time they said we have escalated the matter you will get a call by tomorrow, which also didn't happen. Third time on 19th Feb., I spoke to one of the managers, she assured me that I'll get a call tomorrow, as usual i never got any call. It's clear that Flipkart is not bothered about customers. My money is stuck. nI didn't have problem with dent or balancing problem but glass is an important part. I understand that it might happen at the time of shipment also. But, Sansui uses breakable glass, who does that these days..that too when you have to ship your products using local transport. Quality of the fridge was also not up to the mark. nPlease consider these facts before you purchase such large products from Flipkart, if they turn out to be damaged you will be stuck with Flipkart like me.
Cooling is Good Design is Ok Current consumption is much more as compared to other brand Plastic used inside the fridge is not upto the mark
|Title||Sansui SH203EBR-FDA 190 Ltr Single Door Refrigerator|
|Cooling Technology||Direct Cooling|
|Defrosting Technology||Direct Cool|
|Refrigerator Type||Single Door|
|Ice Cube Box|
|Icemaker Type||Twist Ice Tray|
|Moist Balance Crisper|
|Handle Design||Metalic Bar|
|Anti Bacteria Gasket|
|Egg Cum Ice Tray|
|No. of Bottle Shelves||2|
|No. of Doors||1|
|No. Of Shelves||3|
|Delivery & Installation||Standard installation and demo is provided free of cost. After delivery of your Refrigerator, you will receive a ticket number via message. Post that, you will receive a call from the authorized service engineer to schedule a mutually convenient time to provide demo and installation at your doorstep. The installation and demo is usually done within 2 Business Days of delivery of your Refrigerator.|
|Package Contents||Main Unit, User Manual, Warranty Card, Power Cord, Attachments, Stand.|
|Compressor Warranty||5 Years|
|Stabilizer Free Operation|
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