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Samsung Galaxy J4 Prime Related Question and Answer

Facing issues with Samsung Galaxy J4 Prime or planning to buy Samsung Galaxy J4 Prime? Get the answers of all your questions related to Samsung Galaxy J4 Prime
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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gazala Narayan | 3 years ago
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    Gazala Narayan

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    You don't need to enable VoLTE. Insert the Jio (VoLTE enabled) in any slot. By default, VoLTE will be active. If it is not, you can change the network preferences from Network option in settings.

    1. Go to Settings > Call Settings (Sim and Network)
    2. Tap Cellular networks > Enable Voice over LTE On/ Off.

    Alternatively, 

    1. you can simply dial *#*#4636#*#* 
    2. Choose Phone information.
    3. Click " Phone Information" and Toggle VOLTE Provisioned.
    4. Restart the phone and you are done.


    You can check the below video to get more clarity:



    You can find full specifications here: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Elilarasan Subramani | 3 years ago
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    Elilarasan Subramani

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    .To cast your phone screen on your TV you need to have Chromecast. To cast your phone screen on your TV you need to have Chromecast. 

    Follow the steps to successfully cast your screen-


    Before you begin casting

    1. Connect your phone to a Wi-Fi network.
    2. The mobile device, tablet or computer you are using to cast must be on the same Wi-Fi network as your Chromecast.
    3. You must be running the latest version of the Chromecast-enabled app. You can always double check that you are on the latest version by visiting the Google Play Store.




    Cast from Chromecast-enabled apps to your TV

    1. Make sure that the phone you are using to cast is on the same Wi-Fi network as your Chromecast or TV with Chromecast built-in. 
    2. Open a Chromecast-enabled app.
    3. Tap the Cast button Inactive cast extension. Note: The Cast button isn't located in the same place on all Chromecast-enabled apps.
    4. Tap the device you'd like to cast to.
    5. When you're connected, the Cast button will turn color, letting you know you're connected.
    6. Select the app like Youtube, Browser, Google Music etc and look for the Cast icon as shown in the image below.

    You can now cast videos, movies and TV shows directly to your TV.

    To stop casting, tap the Cast button and then Disconnect.

    You can also watch this step-by-step guide to do the same


    You can check the complete specs of this phone: Samsung Galaxy J4 Prime


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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Ishanika Pawan | 3 years ago
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    Ishanika Pawan

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    Yes, Samsung Galaxy J4 Prime does support USB-OTG Connectivity and you can connect your USB Drive to it. 

    Before you connect the drive using OTG cable, you need to enable OTG support on the device. 

    To enable OTG :

    Open Settings-> Additional Settings-> OTG connection. Here you need to enable the option.


    Top 10 uses of OTG that will amaze you:


    You can find complete specifications here: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Krithika Khan | 2 years ago
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    Krithika Khan

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    Yes, Galaxy J4 Prime has a fingerprint sensor. The fingerprint sensor is located on the front side of the phone which would be convenient to use.

    For complete Product Specification check: Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Ekta Rao | 3 years ago
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    Ekta Rao

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    Check the steps below to backup your Android phone:-


    1. Go to your Settings menu.
    2. Scroll down and tap on System.
    3. Go to Backup & Reset
    4. Enable Data Backup and Automatic Restore
    5. Also, keep your Google account synced for contacts and calendar.


    You can see detailed product specifications here: Samsung Galaxy J4 Prime

    You can also watch the video below for backup including your messages:
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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Elilarasan Mehra | 3 years ago
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    Elilarasan Mehra

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    Transfer files from your phone to another device. 


    1. To transfer data from your phone to a Laptop:
    2. Use the data cable that came along with your phone. Simply plug in your device and start transferring your data to your laptop. 

    3. To transfer data from a phone to phone. 
    4. There are many ways you can transfer your data like Using the Shareit app( ShareIt), Bluetooth etc. Using share it app: Just download the shareIt app on both the phones and open it. then select the app, photo, the video you want to transfer from the list and press "Send". It will search for the nearby device. Once the device appears tap on that your file will be transferred. 




    You can also check below video to share big files between two Android devices:



    You can check the complete specs of this phone: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Eshanika Ganesh | 3 years ago
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    Eshanika Ganesh

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    To buy a phone on EMI, you must have a credit card with the appropriate Credit limit. 

    Then you can head to any online store like Flipkart and Amazon to buy your phone on EMI.

    a. Open the App or website on your phone or PC

    b. Then select the phone you want to buy and press buy now.


    c. Select the Address and Tap on "Continue"




    d. Select the "EMI" option as the mode of payment and Click on Continue.


    e. Select your bank


    f. Select the EMI time period from the options.


    g. Enter your card details and make the payment.



    You can see detailed product specifications here: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Eshanika Sethi | 3 years ago
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    Eshanika Sethi

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    Turn on Battery Saver on your Android phone:


    1. Go to settings.
    2. Then tap on Battery option.
    3. Then Tap on Battery saver option
    4. Then select the percentage at which you want to trigger the battery saver in your phone and you are Done.



    You can also check the video below for more description




    You can check the complete specs of this phone: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gandhali Vijaya | 3 years ago
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    Gandhali Vijaya

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    Follow the steps below to make a video call:


    1. Open a chat with a contact you want to call.
    2. Tap the phone icon with a lock.
    3. To start a video call, tap on the camera icon below your contact's name to allow the camera from your side of the call.
    4. You will see "Dialing" and hear a dialing tone while waiting for the call to connect with your contact

    .

    Alternatively, you can use Google Hangouts.

    • Google's own video and messaging app is one of the most popular ways to make voice and video calls from your Android phone, and that's not just because the app usually comes pre-installed. ... You can chat one-on-one, or add more participants (up to 10), using your phone's front or rear camera.

    Other applications include Whatsapp, Messenger, Duo e.t.c.


    You can watch the video below to look at some best video calling apps:


    You can see complete specifications here: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gandira Jindal | 3 years ago
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    Gandira Jindal

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    Flash Notifications are used to give Flash Alerts when you get a Call / SMS. 


    This feature is already there is most phones by going to:

    1. Settings > Accessibility > Hearing > Flash Alerts
    2. Toggle there to turn it ON/OFF. 

    This is really beneficial in alerting without making any sound.


    • Don't get dishearted if your phone does not have this feature. There are a number of apps available on Play Store.
    • I'll personally recommend you to use the app named Flash Notification available in play store. It is really easy to use and you can enable it for particular apps and for different sound profiles(Ring/Vibrate/DND). 


    Screenshot ImageScreenshot Image


    You can also watch below video to help you activate the default feature:




    You can check the complete product specs here: Samsung Galaxy J4 Prime 

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gandira Malik | 3 years ago
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    Gandira Malik

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    Hide Photos and Videos on your phone

    To hide photos and videos on your phone you will have to download the app named "Gallery Vault" and follow the steps below:

    1. : After downloading the app from the play store you need to configure your app.

    2. : Open the app and it will prompt a "Grant Access" screen. Tab on that and allow all the prompts as shown in the Image below


       

    3. : It will ask you to set your password and enter the email Id for recovery. 


       

    4. : After completing all these processes you will see a app welcome screen. Read the instructions if you want and click Next. 

    5. : On the main screen you will see a "+" button. Tap on that and Select the Images or Videos you want to hide. 



       

      And you will see a confirmation message on your screen as shown in the Image below. 


      And you are done!


      You can also check the video below for your reference:


      You can check the complete specs of this phone

      Samsung Galaxy J4 Prime


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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gayatri Chatterjee | 3 years ago
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    Gayatri Chatterjee

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    To set an MP3 file for use as custom ringtone system-wide, do the following:


    1. Copy the MP3 files to your phone.
    2. Go to Settings > Sound > Device ringtone.
    3. Tap the Add button to launch the media manager app.
    4. You will see a list of music files stored on your phone.
    5. Your selected MP3 track will now be your custom ringtone.

    You can check the below video to set any song as ringtone:



    You can check the complete specs of this phone: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gayatri Shah | 3 years ago
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    Gayatri Shah

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    To hide or protect your apps I would suggest you use App Lock.Heres how.

    1. : Download App Lock from the Google Play Store. When you first start the app, you will be prompted to set up an unlock pattern after which you need to provide an email ID for security and backup purposes



    2. :
    3. : You will then be taken to the main screen of the app. Under the Privacy tab, scroll down to find a list of applications that you can lock. Tap on the app name that you want to lock. The first time you lock an app, you will be prompted to grant App Lock Usage data access.

    4. : Press the back button to go back to the main menu of App Lock. Now, you can lock any app that you want by simply tapping on the lock icon near its name. At this point, if you try and open any locked application, App Lock will prompt you to enter the unlock pattern that you first created. To make the app use the fingerprint scanner for verification purposes, head over to the Protect tab and enable the Fingerprint lock option.


       

      Now, whenever you open a locked application, you can either unlock it by simply verifying your fingerprint or by entering the unlock pattern. The fingerprints that you have registered for unlocking your device are the ones that will also work with App Lock.

      Here is the video guide to do the same


      You can check the complete specs of this phone: Samsung Galaxy J4 Prime


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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Gazala Pawar | 3 years ago
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    Gazala Pawar

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    Check the steps below to install Whatsapp:-


    1. Open your Android's Google Play Store.
    2. Tap the magnifying glass icon.
    3. Type WhatsApp into the search bar, then tap Go.
    4. Tap the "WhatsApp Messenger" item.
    5. Tap INSTALL. ...
    6. Tap Accept when prompted.
    7. Wait for WhatsApp to finish downloading, then tap Open.
    8. Tap AGREE AND CONTINUE.

    You can take help from the video below:


    You can check complete product specifications here: Samsung Galaxy J4 Prime

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  • Question about: Samsung Galaxy J4 Prime

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    Answered by Girish Dasgupta | 3 years ago
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    Girish Dasgupta

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    Follow the steps below to use Wifi Hotspot on your phone:


    1. Go to "Setting"
    2. Tap on " More"
    3. Then click on " Thethering& Portable Hotspot"
    4. Tap on "Setup Wifi Hotspot"
    5. Enter User ID and Password"
    6. Click on "Ok"
    7. Tap on the " Portable Hotspot Toggle" to turn the Hotspot on or off.

    You can watch the video below for more clarity:


    You can check the complete specs of this phone: Samsung Galaxy J4 Prime

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