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To the Flipkart TeamnnThis is regarding my purchase of my Dell laptop and subsequent complaintnregarding its faulty speakers.nnAfter registering a complaint about bad speakers and being assured ofntroubleshooting within 10:30AM of 22nd of July, I received a call by yourntechnical team at around 7 in the evening. I don't know if they are beingninstructed to be rude to customers who complain or this particularngentleman (Danish) was an exception, I was bluntly and simply told thatnnothing could be done from their side as we had downloaded a third partynapplication, namely Windows media player, and that it had corrupted thenspeakers- the most ridiculous reasoning I have ever heard, I being ansoftware engineer myself.nnThe gentleman simply refused to listen to any of my arguments that thenspeakers could be faulty beforehand. If this is what you have in the namenof trouble shooting then I assure you that you have a long way to go innthat domain.nnI am filing a case in consumer forum. This is not about the money I spent.nI am appalled by the high handedness displayed by your technical team andntheir ridiculous idea of troubleshooting.
Poor product. Speakers have no power. Seems faulty. Monitor is faulty. Shown configuration at that price is great but hardware is compromised. If this is the case of Vostro what will be the case of Inspiron. There is always the possibility of getting junk products on buying online from unknown sellers, so i always buy from "WS Retail". But need not say only 85% positive feedback raises questions even on their quality delivered.
Brand | Dell |
Model | 14 V3446 |
Thickness | 25.4 Millimeter thickness |
Dimensions(WxDxH) | 346 x 246 x 25.4 mm |
Weight | 2.0 Kg weight |
Colour(s) | Black, Red |
Operating System | Windows 8.1 |
Operating System Type | 64-bit |
Display Size | 14.0 Inches (35.56 cm) |
Display Resolution | 1366 x 768 Pixels |
Pixel Density | 112 ppi |
Display Type | LED |
Display Features | HD Wide Screen LED Anti-Glare Display |
Touchscreen | No |
Processor | Intel Core i5-4210U |
Clock-speed | 1.7 Ghz |
Chipset | Intel HM86 Express |
Graphic Processor | NVIDIA GeForce 820M |
Graphics Memory | 2 GB |
Capacity | 4 GB |
RAM type | DDR3 |
RAM speed | 1600 Mhz |
Memory Slots | 2 DIMM |
Expandable Memory | 8 GB |
Memory Layout | 1 x 4 Gigabyte |
HDD Capacity | 500 GB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 4 Cell |
Battery type | Li-Ion |
Power Supply | 65 W AC Adapter W |
Wireless LAN | 802.11 b/g/n |
Wi-Fi Version | 4 |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
USB 3.0 slots | 1 |
USB 2.0 slots | 2 |
SD Card Reader | Yes |
Ethernet Ports | 1 |
Headphone Jack | Yes |
Microphone Jack | Yes |
VGA Port | Yes |
Webcam | Yes |
Webcam Resolution | 1.0 MP |
Secondary cam(Rear-facing) | No |
Audio Solution | HD Audio Solution |
Speakers | Stereo Speakers |
Sound Technologies | Waves MaxxAudio |
In-built Microphone | Yes |
Microphone Type | Digital Microphone |
Optical Drive | Super Multi DVD Drive |
Pointing Device | Touchpad with Multi-touch Gestures Support |
Keyboard | Chiclet Keyboard |
Fingerprint Scanner | No |
Warranty | 1 Year |
Lockport | Yes |
Sales Package | Laptop, Battery, AC Adapter, User Guide |
Common Features
Common Features
More hard-disk capacity:
1024 GB vs 500 GB
Common Features
Larger screen:
15.6 Inches vs 14 Inches
More thickness:
26.6 Millimeter vs 25.4 Millimeter
More weight:
2.1 Kg vs 2 Kg
Common Features
Fast hard disc access:
7200 RPM vs 5400 RPM
Larger screen:
15.6 Inches vs 14 Inches
More USB 3.0 Ports:
3 vs 1
Lesser weight:
1.9 Kg vs 2 Kg
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