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HInnI recently purchased of Dell laptop from Flipkart (Order No OD306102652323033000 DELL INSPIRON 3000 SERIES I5-3542, Dell Laptop Service Tag Serial No: 4WWB512)nnI had Hardware and Software Problems and when we contacted Flipkart, we were asked to contact DELL service Centre. On contacting we were informed by the Dell Service Centre over phone that this particular laptop was manufactured in 2014, with the terms and conditions that this has to be sold in USA only and the warranty of this laptop has got expired on 23rd February 2016. As such this product is not under warranty, though my purchase was on June 6th 2016.nnThe History of the Problems are as Follows. nnI have been facing one problem or other since the date of the purchase. The problems I faced was, Neither the touchpad, the wifi I was working properly, a white line on the LCD was also seen and the sound from the speakers was not available.n n The laptop came preloaded with Ubuntu 14.04 version operating system as promised. We presumed that the above issues could be because of the drivers missing in the operating system pre installed.We called the Dell online support and they confirmed that the drivers for the said operating system is not available. Thanks to our luck when we upgraded the Ubuntu operating system to version 15.10,n n We could see that the WiFi driver and the Touchpad drivers got updated. The problems of the speaker being non functional and the white line on the LCD remained. We thought of contacting the service centre for availing Warranty service. To our surprise and shock, we were informed by the Dell Service Centre that this particular laptop was manufactured in 2014, with the terms and conditions that this has to be sold in USA only and the warranty of this laptop has got expired on 23rd February 2016. As such this product is not under warranty.n n We had been talking to Flipkart call centre and initially we were informed that we have to speak to Dell Store directly. After repeated calls we have been told by your team to provide the nearest service centre contact details so that Flipkart will be directly intervening and resolving the issue and enabled to have 1 year warranty from the date of delivery of the laptop from you. The contact number and address of the service centre were provided to Flipkart.nnNow till date, we are calling Flipkart, but no response from FLIPKART.
Pros: I bought this product with i5 processor and GB ram and 1 TB hard disk @ 38k cons: I installed windows 8.1 , Bluetooth is not working , speakers volumes are too low , no laptop bag or screen guard for screen and keyboard .
Brand | Dell |
Model | 15 3542 |
Thickness | 26.6 Millimeter thickness |
Dimensions(WxDxH) | 381.4 x 267.6 x 26.6 mm |
Weight | 2.16 Kg weight |
Colour(s) | Silver |
Operating System | Ubuntu |
Operating System Type | 64-bit |
Display Size | 15.6 Inches (39.62 cm) |
Display Resolution | 1366 x 768 Pixels |
Pixel Density | 100 ppi |
Display Type | LED |
Display Features | HD LED Backlit Display with True Life |
Touchscreen | No |
Processor | Intel Core i5-4210U |
Clock-speed | 2.7 Ghz |
Chipset | Intel QM87 Express |
Graphic Processor | Intel HD Graphics 4400 |
Capacity | 4 GB |
RAM type | DDR3 |
Memory Slots | 2 |
Expandable Memory | 8 GB |
Memory Layout | 2 x 2 Gigabyte |
HDD Capacity | 1 TB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 4 Cell |
Battery type | Li-Ion |
Power Supply | 40 W AC Adapter W |
Wireless LAN | 802.11 b/g/n |
Wi-Fi Version | 4 |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
Other Networking Options | Multi Card Slot (3-in-1) Reader |
USB 3.0 slots | 1 |
USB 2.0 slots | 2 |
SD Card Reader | Yes |
Ethernet Ports | 1 |
Headphone Jack | Yes |
Microphone Jack | Yes |
VGA Port | Yes |
Webcam | Yes |
Webcam Resolution | 0.3 MP |
Video Recording | 720p HD |
Audio Solution | HD Audio Solution |
Speakers | Tuned Speakers |
Sound Technologies | Waves Maxx Audio Technology |
In-built Microphone | Yes |
Optical Drive | DVD R/W Drive |
Drive Type | DVD Writer |
Pointing Device | Touchpad |
Keyboard | Standard Keyboard |
Warranty | 1 Year |
Lockport | Yes |
Sales Package | Laptop, Battery, AC Adapter, User Guide |
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