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I had ordered this laptop using order id OD30626074287, date 26 June, 2013 and it had been delivered on 1st July, 2013 although Flipkart claimed it would be deliver within 2-3 working days. Even after delayed, I had received a defective laptop which keys were not working correctly. It showed how really Flipkart cares about customer and what the quality process is they have although they tagged 'Quality Checked'. I had raised the concern with customer care but they were not bothered to response even after 48 hours and there is no escalation matrix they have defined so customer is totally clueless what to do the next? We required this laptop on priority but we had received a defective piece with delay which suffered our business. Now they are just saying sorry after reading my review about the product. They are trying to compensate my huge losses with mere Rs. 1500 and asked me to remove my comments so they can fool other customers. This is really a disappointing from a company like Flipkart. I will suggest please be aware from such kind of a fraud and a company who doesn't care their customers and not able to understand the impact by their services. I simply rejected their affectless compensation and alert other customers.
I've been using this laptop for 3 weeks now and it seems to be quite a good product.nUnfortunately the laptop i received had some glitches in its touch-pad but Flipkart arranged to send a Dell technician home the very next day. Got the touch-pad part replaced and it seemed fine still got the laptop replaced after showing the Jobsheet. The replaced product was good. Now some pros and cons-nPROS-n1. i5 processor keeps the laptop smooth. Not a single lag yet.n2. Looks are pretty business class.n3. Windows 8 environment is stylish and I don't find any problems with non touch interface. Its another nice experience.n4. Battery is quite good.n5. Does not overheat.n6. Great after-sales service.nCONS-n1.Touch-pad may become sluggish while charging. But that happens very very seldom in my new laptop.n2. Graphics aren't HD but looking at the price, and as long as you are not into Hardcore Gaming its not disappointing.nnI would recommend this laptop to all except hardcore gamers.
Brand | Dell |
Model | 2520 |
Thickness | 34.5 Millimeter thickness |
Dimensions(WxDxH) | 376 x 260 x 34.5 mm |
Weight | 2.36 Kg weight |
Colour(s) | Grey |
Operating System | Windows 8 |
Operating System Type | 64-bit |
Display Size | 15.6 Inches (39.62 cm) |
Display Resolution | 1366 x 768 Pixels |
Pixel Density | 100 ppi |
Display Type | LED |
Display Features | HD LED Anti-Glare Display |
Touchscreen | No |
Processor | Intel Core i5-3230M (3rd Gen) |
Clock-speed | 2.6 Ghz |
Chipset | Intel B75 Express |
Graphic Processor | Intel HD 4000 |
Capacity | 4 GB |
RAM type | DDR3 |
RAM speed | 1600 Mhz |
Memory Slots | 2 DIMM |
Expandable Memory | 8 GB |
HDD Capacity | 500 GB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 6 Cell |
Battery type | Li-Ion |
Power Supply | 65 W |
Battery Life | 3 Hrs |
Wireless LAN | 802.11 b/g/n |
Wi-Fi Version | 4 |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
Other Networking Options | Multi Card Slot : 3-in-1 Card Reader |
USB 2.0 slots | 3 |
SD Card Reader | Yes |
Ethernet Ports | 1 |
Headphone Jack | Yes |
Microphone Jack | Yes |
VGA Port | Yes |
Webcam | Yes |
Webcam Resolution | 1 MP |
Secondary cam(Rear-facing) | No |
Audio Solution | HD Audio Solution |
Speakers | Stereo speakers |
In-built Microphone | Yes |
Microphone Type | Digital Microphone |
Optical Drive | DVD RW Drive |
Drive Type | DVD Writer |
Optical Read | 8x |
Optical Write | 8x |
Pointing Device | Touchpad |
Keyboard | Standard Keyboard |
Warranty | 1 Year |
Sales Package | Laptop, Battery, AC Adapter, User Guide and Manuals |
Common Features
Slower Processor:
3809 vs 3997
More weight:
2.4 Kg vs 2.36 Kg
Common Features
Lesser thickness:
34.3 Millimeter vs 34.5 Millimeter
Higher battery life:
5 Hrs vs 3 Hrs
Slower Processor:
3809 vs 3997
Lesser thickness:
33.9 Millimeter vs 34.5 Millimeter
Higher battery life:
8 Hrs vs 3 Hrs
Lesser weight:
2.35 Kg vs 2.36 Kg
Lesser thickness:
26.6 Millimeter vs 34.5 Millimeter
More hard-disk capacity:
1024 GB vs 500 GB
Lesser weight:
2.1 Kg vs 2.36 Kg
Lesser thickness:
29.7 Millimeter vs 34.5 Millimeter
Fast hard disc access:
7200 RPM vs 5400 RPM
Fewer USB 2.0 ports:
1 vs 3
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