DigiFlip Pro XT911

- I bought this product with Flipkart first, however it reached me according to standard delivery - Badn- Heavy weight (Bad)n- Good screen clarityn- Out of box SIM card slot was nonoperational. Customer support was insensitive and rude when i called in seeking technical assistance. One of the managers in customer support didnt stay up to his commitments for callback. There was no direct medium to get through to Technical support and i was given almost 72 hours turn around time. (Very Bad)n- 1st technical support rep was very rude too. Insisted me to do illogical troubleshooting steps. Placed on multiple holds. My request to escalate to a senior resource was declined (extremely rude)n- It was finally escalated and I was told that it will be replaced within a couple of working daysn- No follow up for many days. When i contacted, I was told that it was not going to be available for delivery for almost a monthn- Finally opted for refund (This was quick)nnI'm happy without this tablet. Extremely inferior customer & technical support (after sales)

## UPDATE- When is the Kitkat update rolling out for XT911..!!?? Its already 4-5 months.!!! nnFirst thing's first..people who are giving it a low rating without even using the tablet once, are the kind of people who dnt evn have the slightest of idea of technology..they just read a word snapdragon..and they are like.. ohh..so cool.!! quadcore is always better than dual core because 4>2...!!!! idiots.. nthis tablet is a powerhouse in this range..!! its has a z2580 which is one of the best in intel clovertrail range..nd its clocked at 2 ghz..vid hyperthreading..so actually works on 4 cores...ncombined vid a power vr graphics it can pull off high end games and full hd videos smoothly..added vid 2gb of ram..out of vich abt 1.2 gb is always available..so no question of lags.. ndisplay is super crisp full HD..made by SAMSUNG... vid abt a viewing angle of whooping 172 deg..!! lcd ips display so its usable under sunlight..dis tablet is actually RAMOS I9 imported to india by flipkart..do search for ramos i9 reviews and u will get to noe what u are buying..!!. nbuild quality- its BEAUTIFUL..!! i read in one of the comments it looks chinese..!!!! dude..go kill urself..!!! i noe chinese products are not durable and cheap..but even apple hardware is made in china..dis tab looks premium by any standards...it has a full glass back same as in xperia z series..and it has an alluminium finish on the sides..its very premium by looks and hold..!! nCAMERA- actually very bad... front cam is ok for skype..2.5/5 nconnectivity- quite good.. i recieve one wifi signal bar less on this than my cell..but that dsnt affects the performance.. connection never drops..browsing is smooth.. nbattery - pretty good..!!8 hours vid continuous wifi ,movies ,surfing and some gaming..n nhavnt received the book cover yet...will update review after some more usage.. nif u hav sub 20k budget and can cop up vid small screen and vidout sim card..go for nexus 7 2013...in all other cases go fr xt911... ! nupdate-- ok..so i received the book cover today....!!! it is one of the worst quality product i hav seen till date..!! i just wish i wud hav never recieved that ever..!! :/ it makes ur tab look like shit..!!! its bulky,.its yellowish..looks horrible.. and material used is like the shoe sole material that a cobbler uses..!! moreover its so bulky that u cannot even type on the tab..!! i wont use it.. FLIPKART...KINDLY TAKE IT BACK!!! I want to remove one star but i wont...becoz the tab works superbly..!! no isssues vid dat..but pathetic freebie..!! at least make a descent book cover available for it online...!!