Lenovo essential G400s (59-383645) Laptop (Core i5 3rd Gen/4 GB/500 GB/Windows 8/2)

Simply put, Lenovo has made an earnest attempt at delivering a quality product at a price point which others will have to match grudgingly. I do not wish to bore you all by repeating all the tech parameters & performance. However, would like to highlight the way this transaction took place so that buyers in future are aware. As usual, Flipkart delivered a few days earlier than committed. A couple of days later, I realized that the camera was not functioning and one of the USB drives was damaged. I tried fixing the camera by re-installing the driver and when I failed, got in touch with Lenovo who sent a service engineer to replace the camera after a couple of attempts. He tried in vain and I decided to ask for a replacement since it was not even a week. To my horror, Lenovo refused to replace it despite their engineer's report, because the purchase was done online!!! Here, I would like commend Flipkart for the manner in which they dealt with it. The tech guy at Flipkart (Mr. Vinay) empathised with me and got it replaced within a week and now I have a laptop which works perfectly well. So, when you see my rating, it's more for Flipkart's service commitment more than Lenovo's!

The pro's about this laptop has already been mentioned in many other reviews and I have nothing more to add to it. I concur with other reviewers that this is a great laptop in terms of build quality, weight, config etc. However, I found one glaring problem that none of the reviewers bothered to mention in their reviews. There is a limitation to the angle upto which the screen can be tilted. You can tilt the screen just around 100-110 degrees. This would force one to use the laptop in a fixed position (on a flat surface like a table) and it cannot be really kept on your lap or used on a couch or bed. Also there is a risk of damaging the screen and the hinges and latches attaching it to the keyboard when someone tries to tilt the screen beyond this limit. Flipkart also refused to accept the return order saying its not a defect but a design limitation of the product. Had some reviewer mentioned this problem/limitation, I would not have purchased this laptop. Not that the product is bad, I will have to be extra careful with the laptop. Hence giving only 2 stars as the rating.