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Don't buy this TV. I had a terrible experience from the get go when the technician from Jeeves and he didn't have a helper. I had to work with him to mount the TV. Picture quality is poor despite me trying to adjust the TV several times. There were other issues such as the TV switching off sometime, not able to play 4k and also one of the preinstalled app doesn't work. I requested a return and they sent a technician where the flipkart whom I told what the problems are. The technician didn't report the issues properly and Flipkart customer service and said they will send another technician over! Just too much hassle! Not worth it. Update: The TV is malfunctioning now! When I start the TV, the logo come on and it gets stuck. After several attempts when I switch on, start watching TV, it sends me back to the home screen. Regret having bought this TV and wish I had bought a branded TV :( Will update later. Next Update: It has been three days since I complained to Cloudwalker about the issue but yet the TV is not repaired. The clueless technician said it is a "software" issue but didn't do anything to fix it. Buyer Beware Another update: Another technician cam and said there is a motherboard issue and it will be fixed in 4 days. 4 days passed and nothing has happened. I called Cloudwalker and they cannot give me a date saying the "part is not available". No communication for Clouwalker side! Very frustrating. I called Flipkart as well to help resolve this issue because I had complained an issue during their ten day warranty period. Unfortunately, no help from Flipkart as well. Buyers, beware don't buy from CLOUDWALKER TV on FLIPKART! Learn from my experience. I should have bought a branded TV :(
i received this tv yesterday remote of tv is not working not responding no response from flipkart and cloudwalker also whom do i consider this also dontknow please help to fix this issue or return this this tv
Brand | CloudWalker |
Model | CLOUD TV 65SU 65 inch (165 cm) LED 4K TV |
Warranty | 2 Years |
Box Contents | Television, Remote Control, Batteries, Power Cord, User Manual, Warranty Card |
Type | LED |
Size(Diagonal) | 65 Inch (165.1 cm, Ideal for 8-15 or Above feet viewing distance) |
Resolution | 4K, 3840 x 2160 Pixels |
LED Backlight Type | Direct LED |
Local-Dimming | No |
Refresh Rate | 60 Hz |
Aspect Ratio | 16 : 9 |
Horizontal Viewing Angles | 178 Degrees |
Vertical Viewing Angles | 178 Degrees |
3D TV | No |
Ultra Slim TV | No |
Other Display Features | XLUMINOUS Display |
Weight With Stand | 22 Kg |
Dimensions With Stand(WxDxH) | 1460 x 902 x 285 mm |
Dimensions Without Stand(WxDxH) | 1460 x 846 x 82 mm |
Stand Shape | Y Shape |
Stand Colour | Black |
Analog TV Reception Formats | PAL, NTSC, SECAM |
Video Formats Supported | AVI, MP4, MPEG, MPEG-4, WMV |
Image Formats Supported | BMP, JPEG, PNG |
Video Signals | HDMI, Component |
Sound Type | 2.0 |
Sound Technology | Dolby Digital |
Audio Formats Supported | AAC, AC3(Dolby Digital), MP3, WAV, WMA |
No. of Speakers | 2 |
Output per Speaker | 8 W |
Total Speaker Output | 16 W |
Other Smart Audio Features | Auto volume leveller: Balance |
USB Ports | 2 |
USB Supports | Audio, Video, Image |
HDMI Ports | 3 |
MHL Enabled | Yes |
Digital/Optical Audio Output Ports | 1 |
Headphone/Speaker output ports | 1 |
RF Input(Analog Coaxial) Ports | 1 |
Component Output(RGB input) Ports | 1 |
VGA Input Ports | 1 |
Ethernet Sockets | 1 |
NFC Ports | No |
Smart TV | Yes |
Wifi Present | Yes |
Band Support | Dual Band |
Wifi-Direct Support | Yes |
Miracast/Screen Mirroring Support | Yes |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
Processor Type | Dual Core |
Inbuilt Apps | Yes |
Facebook and Social Media Integration | Yes |
Games | Yes |
Other Smart Features | Display Mirroring, MHL, MyRemote Apps, Remote Sharing, SmartShare, SmartView, WiFi Direct, Android, Future Ready, Keyboard, Mouse |
Remote Type | RF (Radio frequency) |
Universal Control Present | No |
Touch Controls Present | No |
Internet Access | Yes |
Cell Requirement | 2 AAA |
Other Remote Features | Smart Control |
Voltage Requirement | 100 - 240 V |
Power Consmption Running | 165 W |
Power Consmption Standby | 0.5 W |
Power Saving Mode | Yes |
Higher Speaker Output:
20 Watts vs 16 Watts
Common Features
Common Features
Smaller Screen Size:
55 inch vs 65 inch
Common Features