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I had placed an order on flipkart (order no. OD508728123313057000) on 25th March for an HP laptop black colour. I received the product on 28th March and the product received was white in colour instead of black. Moreover the product was defective and the battery doesn't charge and the laptop cannot be used other than on plug in power. Moreover on using the laptop it was found to be too slow. I raised a return request on 31st March as it has 10 days return policy as mentioned in the order. The return request was taken and a technician visited twice to my home for the return of laptop but due to their technical issue in the process the serial number was not matching and the return request was cancelled citing the reason that i had now decided to keep the laptop which is not true. When i checked with their call center they have now informed me that i need to go to the service center to get the issue sorted out. I now have to waste my time and money inspite of the return policy.
GOOD LAPTOP IN AN ECONOMICAL PRICE AND WITH THIS YOU GET EXTENDED 2 YEARS WARRANTY AND A NORTON ANTIVIRUS FREE OF COST!
| Brand | HP |
| Model | 15-N018TU (F2C04PA) |
| Thickness | 22.6 Millimeter thickness |
| Dimensions(WxDxH) | 386 x 258 x 22.6 mm |
| Weight | 2.3 Kg weight |
| Colour(s) | Imprint Mineral Black Horizontal Brush Pattern |
| Operating System | Windows 8 |
| Operating System Type | 64-bit |
| Display Size | 15.6 Inches (39.62 cm) |
| Display Resolution | 1366 x 768 Pixels |
| Pixel Density | 100 ppi |
| Display Type | LED |
| Display Features | HD Brightview LED Backlit Display |
| Touchscreen | No |
| Processor | Intel Core i3-3217U (3rd Gen) |
| Clock-speed | 1.8 Ghz |
| Chipset | Intel HM76 Express |
| Graphic Processor | Intel HD 4000 |
| Capacity | 2 GB |
| RAM type | DDR3 |
| RAM speed | 1600 Mhz |
| Memory Slots | 2 DIMM |
| Expandable Memory | 8 GB |
| HDD Capacity | 500 GB |
| HDD Speed(RPM) | 5400 RPM |
| HDD type | SATA |
| Battery Cell | 4 Cell |
| Battery type | Li-Ion |
| Power Supply | 65 W |
| Wireless LAN | 802.11 b/g/n |
| Wi-Fi Version | 4 |
| Bluetooth | Yes |
| Bluetooth Version | 4.0 |
| Other Networking Options | Muti-format Digital Media Card Reader for SD Cards |
| USB 3.0 slots | 2 |
| SD Card Reader | Yes |
| Ethernet Ports | 1 |
| Headphone Jack | Yes |
| Microphone Jack | Yes |
| VGA Port | Yes |
| Webcam | Yes |
| Video Recording | 720p HD |
| Secondary cam(Rear-facing) | No |
| Audio Solution | HD Audio Solution |
| Speakers | Stereo speakers |
| Sound Technologies | DTS sound+; Dual speakers |
| In-built Microphone | Yes |
| Microphone Type | Digital Microphone |
| Optical Drive | SuperMulti DVD burner |
| Pointing Device | Touchpad with Multi-touch Gesture support |
| Keyboard | Island-style keyboard |
| Warranty | 1 Year |
| Lockport | Yes |
| Sales Package | Laptop, Battery, AC Adapter, User Guide and Manuals |
Lesser thickness:
22.4 Millimeter vs 22.6 Millimeter
Faster Processor:
7670 vs 2269
Lesser weight:
2.1 Kg vs 2.3 Kg
More hard-disk capacity:
640 GB vs 500 GB
Faster Processor:
3809 vs 2269
More USB 3.0 Ports:
3 vs 2
More hard-disk capacity:
640 GB vs 500 GB
Faster Processor:
3446 vs 2269
More USB 3.0 Ports:
3 vs 2
More hard-disk capacity:
1024 GB vs 500 GB
Faster Processor:
2495 vs 2269
Common Features
Lesser thickness:
21.3 Millimeter vs 22.6 Millimeter
More hard-disk capacity:
1024 GB vs 500 GB
Faster Processor:
3364 vs 2269
Common Features
