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Faulty product delivered. Now facing total harassment. Flipkart forwarded the case to HP. HP assigned onsite engineer. They are telling they are not authorized for this model. Very irritating. It was in exchange offer. Now I have lost my old laptop and new one is faulty. In this long process don't know when I will be able to use new laptop. Think many times before purchase from Flipkart. It is ok if you get good laptop. In case you get faulty product you are in a trap.
The day my laptop arrived it didn't boot up. When i ran the system diagnostics...it says hard disk test check failed...on calling flipkart they say within 3 days our technical person will call to check the issue. When i have a screenshot of the faulty hdd error why 3 days why cannot it simply be replaced ?
|Model||x360 13-U004TU (W0J50PA)|
|Dimensions(WxHxD)||326 x 222 x 19.8 mm|
|Operating System||Windows 10|
|Operating System Type||64-bit|
|Display Size||13.3 Inches (33.78 cm)|
|Display Resolution||1920 x 1080 Pixels|
|Display Features||FHD IPS UWVA WLED-backlit multitouch-enabled edge-to-edge glass|
|Processor||Intel Core i3-6100U (6th Gen)|
|Graphic Processor||Intel HD 520|
|RAM speed||2133 Mhz|
|Memory Layout||1 x 4 Gigabyte|
|HDD Capacity||1 TB|
|HDD Speed(RPM)||5400 RPM|
|Battery Cell||3 Cell|
|Power Supply||65 W AC Adapter W|
|Wireless LAN||802.11 a/b/g/n/ac|
|USB 3.0 slots||2|
|USB 2.0 slots||1|
|SD Card Reader|
|Audio Solution||HD Audio Solution|
|Sound Technologies||Bang and Oulfsen|
|Microphone Type||Dual array digital microphone|
|Pointing Device||HP Imagepad with Multi-touch Gestures support|
|Keyboard||Full-size island-style keyboard|
|Sales Package||2-in-1 Laptop, Battery, AC Adapter, User Guide|
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