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Faulty product delivered. Now facing total harassment. Flipkart forwarded the case to HP. HP assigned onsite engineer. They are telling they are not authorized for this model. Very irritating. It was in exchange offer. Now I have lost my old laptop and new one is faulty. In this long process don't know when I will be able to use new laptop. Think many times before purchase from Flipkart. It is ok if you get good laptop. In case you get faulty product you are in a trap.
The day my laptop arrived it didn't boot up. When i ran the system diagnostics...it says hard disk test check failed...on calling flipkart they say within 3 days our technical person will call to check the issue. When i have a screenshot of the faulty hdd error why 3 days why cannot it simply be replaced ?
Brand | HP |
Model | x360 13-U004TU (W0J50PA) |
Thickness | 19.8 Millimeter thickness |
Dimensions(WxDxH) | 326 x 222 x 19.8 mm |
Weight | 1.5 Kg weight |
Colour(s) | Silver |
Operating System | Windows 10 |
Operating System Type | 64-bit |
Display Size | 13.3 Inches (33.78 cm) |
Display Resolution | 1920 x 1080 Pixels |
Pixel Density | 166 ppi |
Display Type | LED |
Display Features | FHD IPS UWVA WLED-backlit multitouch-enabled edge-to-edge glass |
Touchscreen | Yes |
Processor | Intel Core i3-6100U (6th Gen) |
Clock-speed | 2.3 Ghz |
Graphic Processor | Intel HD 520 |
Capacity | 4 GB |
RAM type | DDR4 |
RAM speed | 2133 Mhz |
Memory Layout | 1 x 4 Gigabyte |
HDD Capacity | 1 TB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 3 Cell |
Battery type | Li-Ion |
Power Supply | 65 W AC Adapter W |
Wireless LAN | 802.11 a/b/g/n/ac |
Wi-Fi Version | 5 |
Bluetooth | Yes |
Bluetooth Version | 4.2 |
Other Networking Options | SD media card reader |
USB 3.0 slots | 2 |
USB 2.0 slots | 1 |
SD Card Reader | Yes |
Headphone Jack | Yes |
Microphone Jack | Yes |
Webcam | Yes |
Secondary cam(Rear-facing) | No |
Audio Solution | HD Audio Solution |
Speakers | Dual speakers |
Sound Technologies | Bang and Oulfsen |
In-built Microphone | Yes |
Microphone Type | Dual array digital microphone |
Pointing Device | HP Imagepad with Multi-touch Gestures support |
Keyboard | Full-size island-style keyboard |
Backlit Keyboard | Yes |
Fingerprint Scanner | No |
Warranty | 1 Year |
Lockport | Yes |
Sales Package | 2-in-1 Laptop, Battery, AC Adapter, User Guide |
More thickness:
22.6 Millimeter vs 19.8 Millimeter
Slower bus speed:
1600 Mhz vs 2133 Mhz
More weight:
1.7 Kg vs 1.5 Kg
Common Features
Common Features
More weight:
1.58 Kg vs 1.5 Kg
Common Features
Lesser thickness:
19.3 Millimeter vs 19.8 Millimeter
Lesser weight:
1.3 Kg vs 1.5 Kg
Lower display resolution:
1366 x 768 Pixels vs 1920 x 1080 Pixels
Lesser thickness:
19 Millimeter vs 19.8 Millimeter
Lesser weight:
1.3 Kg vs 1.5 Kg
Lower display resolution:
1366 x 768 Pixels vs 1920 x 1080 Pixels
More weight:
1.6 Kg vs 1.5 Kg
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