Lenovo essential G500 (59-383037) Laptop (Core i3 3rd Gen/2 GB/500 GB/Windows 8)

On 26th June, i ordered this product which was having 1 TB hard disk and touch display but when i received it, the product was not having touch display and the hard disk was 500 GB. When i looked on the website the specification were changed. I immediately contacted the customer care and i was assured that i will be provided proper resolution. Since then i have been calling. I was then told that i will be given 3500 Rs cash back in my credit card account. Then again when i called, i was told that i will be given cash back in flipcard wallet. When i disagreed and told to take back the product, i was assured that i will be given cash back in my credit card account. Every time i call, i have to explain the whole issue to flipkart executives and every time, they assure that i will get a call back in 24 hours but nothing happens. Is this the kind of service being provided by such a renowned site. These people are cheating the customer in the name of customer service. First they are delivering the wrong product, then they are changing the specification on the site, then they are giving false promises of cash back in card account, then they are giving false commitments of giving call back. Its really pathetic on part of flipkart to do all such things to harass the customer. I am really very disappointed and would never purchase or recommend flipkart to anyone in the future.

Lenovo laptop purchased form flipkart has started giving problems to me from the very first day. Internet never gets connected .The page becomes NOT RESPONDING and hangs. I purchased an intel i3 processor but it is not able to run even one webpage with ease. Secondly the USB port on left side of the laptop is so bad tha t anyUSB CABLE,PEN DRIVE GETS STUCK IN IT. and its difficult to put it inside the port. I am a Masters degree student and my whole work takes place in laptop and internet. This was the reason I purchased this product . But this product is pathetic and very bad. I complained to Lenovo but they also refused to send any engineer to home and asked me to take to Service centre. I dont know when i will be able to get time to take it to service centre. Despite being purchased such a branded laptop from such a branded website, I am facing immense problems and is not able to carry out my college work. I will never recommend it to anybody to buy laptops from FLIPKART. I want to rate it ZERO but it doesnot permit me so rating One.