Micromax A113 Canvas Ego

MICROMAX - A COMPANY WITH NO VALUE FOR CUSTOMER SERVICE OR VERY POOR AFTER SALE SERVICE.nYou may be a very clear when you will be reading this post completely.I purchased a handset of MICROMAX on 21st June 2013 IMEI NO 0911312401565756 & 0911312401565764.And within 10 days of purchase the handset had a problem of screen display meaning thereby “COMPLETE WHITE SCREEN PERMANENTLY” .I was neither able to call anybody nor even see who is calling me.nI went to MICROMAX service center In Meerut (Uttar pradesh) named Shree Jee communication and submitted my handset for repair in August .I kept on pursuing the service center since august. I was told that my handset could not be repaired in Meerut in want of some parts and is being sent to corporate center in Gurgaon & will have to wait. On 10th Oct 2014 when I approached the MICROMAX service center again I was told that I would be provided with new handset in lieu of the damaged one as the set could not be repaired. I will again have to wait for few more days. The service center now provided me with new Job sheet “Number N04059409135420660”stating that its for the new handset I would get in lieu of the damaged one. All this duration I had been coordinating with the corporate Center in Gurgaon as well. My complaint Number quoted by them is MMX1810133284.In around September one of their Executive named Mr. Manish assured me of their services and said either my set would be repaired or would be replaced with a new one. Feeling helpless without any handset I even asked him if the same handset was not available I would be ready to pay the difference amount on the higher version on the same.nBut you ALL may be surprised to hear that till date today on 9th Jan 2014 since August 2013 I have neither got my handset repaired or replaced .nYou may be much more astonished to know that after waiting for so long and getting no response from MICROMAX I thought of taking support of law. Through an advocate I had sent a notice to MICROMAX and the MICROMAX service center in Meerut asking an update on my handset. Its almost a month now they have not reverted on the same.nNow after I underwent this all, I personally feel MICROMAX must have being doing the same to other customers as well. “CHEATING ALL WITH FAKE PRODUCTS AND FAKE COMMITMENTS ON SERVICES”.nThrough this post I would like to ask you all for your advices on the same and beware you not to fall into the trap of fake commitments of MICROMAX in future through their products.nYou may call me up on 09675501784 and may even listen to the entire conversations made between me & the MICROMAX service center in Meerut and Gurgaon .nMy sincere advices for you all -“DO NOT DUMP YOUR MONEY ON PRODUCTS THROUGH A COMPANY (MICROMAX) WHO DOES NOT HAVE VALUE OF CUSTOMERS & BELIEVES IN CHEATING THEM.nI hardly hope for any action from the company anymore. Find my money being been wasted but will try communicating & advising maximum people through my posts willing to purchase any product through this company

This phone is really a good product by Micromax. I am using this phone since last 15 days and in my opinion, this is the best phone of Micromax ever I used. Here there are some pros and cons of this phone:-nnPros:-n1. It has the quad core 1.2 GHz processor and 4 GB ROM which makes it smooth n operable.n2. The touch screen is awesome.n3. The front and rear cameras are really good. It has 8 MP rear and 2 MP front camera.n the picture quality is really good. Although I have used Samsung Galaxy Grand, I liked n the picture quality and resolution of Micromax Canvas A113. n This is a reasonable answer for the Micromax-haters who say that Micromax makesn the products of poor quality.n4. It has the RAM of 1 GB (In actual practice 835 MB which is much better than Sam-n sung Galaxy Grand which has only 805 MB of RAM).n5. Although the volume level through speaker is less but the sound quality through then provided Micromax earphone is really fantastic.n6. The design and the ergonomics of this phone is very good. This is very slim phone n of 4.7 inch screen, easy to handle and stylish.n7. The color presentation by this phone is also very good. It is much better then the Sam-n sung Galaxy Grand. n8. This phone doesn't hanged during the operation of the heavy applications.nnCons:-n1. The battery is only of 2000 mAh which is somehow less for this phone. This should be n of 2500 mAh (Samsung Galaxy Grand has the battery of 2100 mAh). But the batteryn backup is good. Even I used to play high graphics games.n2. The flip-cover is neither provided by the Micromax nor available in market.n3. The volume level from the speaker is not that much high. n4. It doesn't support 1080p videos by the video player but this can be solved by download-n ing of MX-Player which is freely available in Google Store.nnAt last in conclusion I give 5 stars to this product because It is much better than most of the smartphones available in the market in the price range of 12K-20K.