Not satisfied with the product
29 Aug 2014 By Seethal Prasad On flipkart.com
Looks like there are some issues with the TV display. When we watch any channel(HD or SD), the camera moment for a scene shown on the tv is shaky. This is clearly visible when we watch any action movie where there rapid moves from scene to scene. Not sure if this is because of TV being 3D.. nWhen Demo person came for installation , then only i have noticed the issue but he told that we have to view proper HD contents to get the proper viewing. But after 1 week of watch , we observed that there are more such issues.nCalled to customer care, and samsung person visited to look in to the issue, he told that all the LED/LCD tv's have similar issues.nnWanted to exchange the product but FK customer care told that is not possible.nnNow with no other options, we are watching TV with issues only. :-(nnNot sure if it is my bad luck to get the TV which has issues, or the issue is general with all LED's :-(nnSo , guys, please visit showrooms and watch contents on different TV's before planning to purchase.
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Great buy! Worth the price and good shopping experience!
26 May 2014 By Ashwin K On flipkart.com
About my TV buying experience from Flipkart:nnHad gone to some stores to see the demo of some models ( Sony's 40W900a, Samsung 40F6400) and in one shop, they convinced us to purchase Samsung 40H6400 - which was the latest 2014 upgraded model of the older 40F6400. nnI immediately checked the price on Flipkart on my mobile and it was around 2k less than the final price the shop owner was ready to give us.nSo decided to try via Flipkart!! Luckily on this day, there was an offer on Flipkart for this particular model since it was newly introduced by Samsung.nnCalled them up a couple of times and they convinced me that buying from them was a safe option. Plus they have a 30 day replacement warranty which normal shops don't offer, and they ensured that delivery and installation(from the brand) will be followed up and done.nn1. TV was delivered within 24 hours of placing the order - as promised.n2. Delivery guys were very professional and even refused to take tips after dropping off the TVn3. They booked the installation appointment with Samsung, SMSed me the appointment number and followed up till they installed it. No headaches in this aspect!!n4. The box contained all the items that was promised during purchase ( many of us are apprehensive about buying big electronic products online due to such things right? )n5. We asked Samsung's installation guy to do a wall mount and he did not charge extra for the wall mounting bracket - which is not part of the box (surprising as I had expected him to charge around 1.5k for this !!) - And he did a good job of it and was courteous and professional.nnnAbout the TV itself:n1. 3D clarity is really good. The option to convert normal signal to 3D also works pretty well !!n2. Very happy with the inbuilt Wi-Fi. I have an Airtel broadband with a 4Mbps and 40 GB data limit plan - and the TV is able to stream HD videos very well with this!!n3. The Smart remote, which is only a little bigger than a mouse is really amazing. The touch pad on it is very handy and has probably redefined the concept of a remote. I'd rather call it a Smart mouse now :)n4. Smart features work really well. The Youtube app streams very well. The model supports software upgrade and has many inbuilt apps.n5. The browser supports multiple tabs and we are able to stream and watch videos from websites like watchseries, gorillavid, etc. You just need to wait for the web-page to load completely before clicking on the next link. There is no pop-up blocker, so pop-ups tend to crash the browser sometimes. But can live with this. Maybe another software update will have a fix ;)nI still dont have a cable connection, so have been using the browser extensively. nnSo overall, purchase experience of buying a TV from flipkart was good.nAnd I am really enjoying the TV as well (hoping it doesn't turn out to be a lemon later on!!! )nnAlso, with the 2k I saved, I bought a voltage stabilizer for the TV (V-Guard Crystal Plus as recommended by Samsung technician) - again from flipkart !!
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