Sanyo XT-49S7200F 49 inch (124 cm) LED Full HD TV

I have prob with TV and ask for replacement since no one come and no phone call it's one month pass verry bed experience

The product was delivered and installed on time. However, the Audio is NOT WORKING. I have plugged in a Fire stick, a PS 4 and a USB, audio is not working on any device. Tried resetting the TV, changing the Settings etc. On contacting the technician the first two things he asked me to do was check if "the volume is 0, and try turning it up" and check if "the Tv is on mute". SERIOUSLY? It's 2017 so I think it is safe to assume that this is not the first television/device I am using. I gave up after 4 hours of reading up online fixes on various forums and trying fairly complicated resetting procedures as compared to turning up the volume (relatively speaking!). Continued playing a game for another hour without sound (closest outer space experience I've ever had) and then logged a replacement request with Flipkart. I advise Flipkart and Sanyo/Panasonic to reach out to us (the 5% unfortunate customer family) personally rather than sending us a service request text and asking us to figure the rest ourselves. Please pardon my rant, but indulging in jibes at the expense of Flipkart and Sanyo is the only thing keeping me from driving my fist through the Tv set/Wallpaper adorning my wall. Service request has been raised with both Sanyo and Flipkart but this is not the kind of experience you want with a new product. If I buy a new Television set I don't want to start scheduling repairs within 8 hours. I will be pushing for a replacement or a full refund. Will update post replacement/repair/refund/retribution.