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THE MACHINE IS AWSOME, AND THE DELIVERY AND INSTALLATION/DEMO WAS ALSO TOO GOOD.nI BOUGHT IT FROM FLIPKART ONLY,15 DAYS BACK, GOT THE PRODUCT DELIVERED IN 2 DAYS AND WITHIN 48 HOURS AFTER DELIVERY THE TECHNICIAN CAME FOR DEMO/INSTALLATION AS PER MY SUITABLE TIME EVEN THOUGH HIS WORKING HOUR GOT OVER.nIT WAS VERY HELPFULL,nAND THE MACHINE IS ROCKING,NO VIBRATION,LESS SOUND,LESS WATER CONSUMPTION AND VERY EFFECTIVE ON DIRTY STAIN. I WASHED MY WHITE BED SHEET AND PILOW COVER WHICH WAS TURNED ALMOST BROWN IN SUPER CLEAN MODE,AND IT WAS REALLY SUPER CLEAN, IT WAS VISIBLY CHANGE.nnREALLY AWSOME!!!! :-)
Unlike Chinese products, German products, (the quality control of German product is very strict) are far far better. Works as expected. The reason is they put a lot of research into their product, fine tune each and every details, makes it robust and to last longer. Initially we thought this is bit costly (after comparing with other makers) but we are satisfied.
Will give zero stars if possible. nGot this delivered day before yesterday. The technician came in yesterday for installation. He was more interested in selling the descale powder than installation. He overcharged for descale powder and the product doesnt even have a MRP printed on it. nnEven after 2 normal washes (Daily Wash Mode) and 1 heavy wash (Super Clean Mode), the machine was not able to remove simple collar stains. It is beyond ridiculous. nI have placed request to return the product and plan to buy good old IFB. nnUpdate : After 2 days of not processing my return request, today Flipkart rejects my return request saying, 'The issue has been resolved between you and seller'. Nobody from Flipkart, WSRetail or Bosch had called me in the past 2 days and yet the issue is miraculously resolved. This is Flipkart's cheating at its best. BEWARE!!! nUpdate 2 : After Flipkart Rejected my Return yesterday, I reinitiated the return again. Guess what today they again Rejected the return with reason, guess again, 'The issue has been resolved between you and seller'. Still nobody from Flipkart, WSRetail or Bosch had called me. Hats off to you Flipkart. You have become masters of cheating.nnUpdate : It is nearly 20 days since I first ordered the machine. They finally sent me a replacement machine. But the machine has water in the inner tubes and is dirty. It is a used machine and not a new one.nnNEVER EVER BUY ANYTHING FROM FLIPKART/WSRETAIL EVER AGAIN AND GET STUCK LIKE ME!!!
Product was delivered within two days. The product represents as described in site. The machine works perfectly and has less noise and vibration. nGud deal to have at the price range. nnnInstallation was booked and was said to be free, but the installation guy charged Rs 300/- for water pipe connector ( weird - actual cost is just 70/-)
Hello, nnI got this product about 2 Years back, the machine worked well until control module got damaged due to shifting. Placed a service request on 08/Aug/2016 and till now 03.09.2016 not fixed. Pathetic service response... No Local Telephone numbers, No escalation point. Even by chance you get a response, they will not act. Such a big company, but poor service quality. I guess you should try indian companies only.... Spares are so costly that you can buy another companies washing machine itself.
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