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I bought this product from flipkart on 3rd June'13. When the product arrived, "My Dell" app was showing up warranty status to be expiring on 21st Mar'15. I called up customer care and they took 21 days just to revert back with the status that they tried contacting Dell and but have not received any reply from them. They offered me a full refund or a meagre compensation of 1500/- for this. My warranty is less for 3 months and they are ready to shelve just 1500/-. I am not interested in a compensation. I would have been happy if they had been interested in buying me the warranty for the 2nd year which they readily rejected. They were interested in processing the refund since they would get the opportunity to sell it back to a new customer, I suppose. I contacted Dell and they confirmed that no one had contacted Dell for warranty issues regarding this product. Dell also told me that every product comes with a 15 month warranty out of which 3 months are meant for the dealer in which he is expected to sell the product. I got 9 months warranty because they sold me a 5 month old product. This happened to you and it can definitely happen to you. Be cautious.
This is the best laptop in the price range of 35000 to 40000. In this price it offers almost everything you can ask for except a dedicated graphics card but it includes integrated intel HD graphics card. So if you are not buying the laptop for gaming purpose than it will be able to do most of your graphics related work. It has a smooth trackpad as compared to other laptops. The only drawback I think is that it is a bit bulky as it weighs a little more than 2kg and also that quality of the body is not that good as it is prone to stains. And also I would like to inform you that my experience with Dell customer care has not that been good as I felt that they don't have good knowledge about the product even if they are very polite and reply to the queries immediately.
Brand | Dell |
Model | 15 3521 (352134500iBT1) |
Thickness | 39.3 Millimeter thickness |
Dimensions(WxDxH) | 376 x 259 x 39.3 mm |
Weight | 2.3 Kg weight |
Colour(s) | Black |
Operating System | Windows 8 Professional |
Operating System Type | 64-bit |
Display Size | 15.6 Inches (39.62 cm) |
Display Resolution | 1366 x 768 Pixels |
Pixel Density | 100 ppi |
Display Type | LED |
Display Features | HD LED Touch Display with True Life |
Touchscreen | Yes |
Processor | Intel Core i3-3217U (3rd Gen) |
Clock-speed | 1.8 Ghz |
Chipset | Intel QM77 Express |
Graphic Processor | Intel HD 4000 |
Capacity | 4 GB |
RAM type | DDR3 |
RAM speed | 1600 Mhz |
Memory Slots | 2 DIMM |
Expandable Memory | 8 GB |
Memory Layout | 1 x 4 Gigabyte |
HDD Capacity | 500 GB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 6 Cell |
Battery type | Li-Ion |
Power Supply | 65 W AC Adapter W |
Battery Life | 8 Hrs |
Wireless LAN | 802.11 a/g/n |
Wi-Fi Version | 4 |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
USB 3.0 slots | 2 |
USB 2.0 slots | 2 |
SD Card Reader | Yes |
Headphone Jack | Yes |
Microphone Jack | Yes |
Webcam | Yes |
Webcam Resolution | 1.0 MP |
Secondary cam(Rear-facing) | No |
Audio Solution | HD Audio Solution |
Speakers | Stereo Speakers |
Sound Technologies | Waves MaxxAudio 4 |
In-built Microphone | Yes |
Optical Drive | CD/DVD writer |
Drive Type | CD Writer |
Pointing Device | Touchpad with Multi-touch Gesture support |
Keyboard | Standard Keyboard |
Fingerprint Scanner | No |
Warranty | 1 Year |
Sales Package | Laptop, Battery, AC Adapter, User Guide |
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