1. Trusted Brand
2. Samsung is one of the most popular smartphone & consumer electronic brands in world. While it utilises multiple operating systems, this South Korean firm is known mainly for its Android-powered Galaxy series.
3. With service 2800+ service centres all over India, Samsung also has a 24x7 phone support and doorstep pickup-drop facility in some cities.
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I have not purchased here but my comments are in general about their ACs and after sales service.I have purchased lot of Samsung products including ACs, LED TV, Washing Machine, Laptop, etc. 10 days back, my AC stopped functioning and I complained to their toll free number. After two days, a guy checked it and told that there is gas leakage. I asked for urgent gas fill and after three days, a mechanic visited and told that indoor coil is leaking and asked me to replace it costing Rs 8000/- and there is also leakage of a valve. My AC is just around three years old and why there is leakage in coil. Is the material is of inferior quality. I am in Hyderabad and not in a sea shore where corrosion may be there. Their service center has told me that they will try to repair it and took it on 23rd May (Friday) morning. and promised to give it by 24th May. Today is 25th May (10PM ) more than 60 hours but they have not returned it. This AC is used by my sick mother and she is suffering like anything without it. If you can not service it properly, you would have told me then and I would have purchased a new one for my mother. Now I understand that Samsung new products are good but their service is worst. I am surprised that they do not have own service stations and depend on franchise only. Now I will work next one week to send the message of not buying Samsung products on Social Media (Facebook, Twitter, etc.) and see that others will not suffer for your worst service. AC repair is not rocket science and if in a city like Hyderabad, it takes more than 10 days to get any repair, then you can imagine in other cities. Product wise I do not have complaints but service is the worst. I might have made a couple of thousand phone calls but no use. I feel like dumping their ACs and buy others. Please take your own decision and by Samsung products at your own risk.
Title | Samsung MAX AR12HC2USNB 1 Ton 2 Star Split AC |
Brand | Samsung |
Model No | MAX AR12HC2USNB |
AC Type | Split |
Capacity in tons | 1 Ton |
Star Rating | 2 |
Inverter Technology | No |
Indoor Noise Level | Low: 29 dB, High: 39 dB |
Operating Current | 4.6 Ampere |
Cooling Capacity | 3400 Watts |
Power Input | 1100 Watt |
EER | 3.09 W/W |
Power Requirements | AC 230 V |
Dehumidification | |
Operating Mode | Fast Cool, Single User Mode, Fan, Auto |
Sleep Mode |
Remote | |
Remote Control |
Anti Bacteria Filter | |
Catechin |
Auto Restart | |
Timer | Off-Timer: |
Other Convenience Features | Beep On / Off |
Color | White |
Compressor | R22 Rotary Compressor |
Main Unit Condenser Coil | Copper |
Refrigerant | Eco friendly |
Other Body Design Features | Anti-corrosion Fin, Multi-channel Condenser |
Air Flow Direction | 4 Way Direction |
Speed Setting |
Installation Details | Installation of Air-conditioner is charged extra to customer at the time of installation and needs to be paid directly to the service engineer. |
Services Included In Basic Installation | Standard Installation of Window/Split AC Covers only 1.Installing the Housing 2.Inserting the unit 3.Sealing the gaps with Heat insulating material 4.Connection to Stabilizer or Power point in the range of Power Cord Provided by Manufacturer. 5.Temperature/Performance Check & Demo and Maintenance tips. 6.Supporting customer in Masonry, Fabrication, and Electrical work. Not covered under standard Installation of AC- 1.Plumbing and Masonry Work if any. 2.Wiring extension from Meter to site, Power point/MCB fitting and any other Electrical work 3.Concealed piping /electrical wiring inside the wall 4.Grill/Glass Cutting and Welding work 5.Dismantling/Shifting of Old AC`s. |
Installation Warranty | Compressor Warranty Period:5 Years Manufacturer Warranty,Body Warranty Period: 1 Year Manufacturer Warranty |
Has Features : Hot & Cold
Consumes more power:
1150 Watts vs 1100 Watts
Common Features
Consumers less power:
980 Watts vs 1100 Watts
Differences
• Star Rating:
3 Star vs 2 Star
Common Features
Consumes more power:
1107 Watts vs 1100 Watts
Common Features
Common Features
Consumers less power:
1046 Watts vs 1100 Watts
Common Features
Higher Tonnage:
1.2 Tons vs 1 Tons
Consumes more power:
1315 Watts vs 1100 Watts
Common Features