Low end notebook crafted for business
Overall User Rating (4 Out of 5 based on 566 ratings)
Overall: Flipkart has made a habit of delivering quality products in mint condition on time (often ahead of time) and top notch customer service. Unfortunately, for this product, I can only say that it was delivered ahead of time.
The product was damaged on arrival. A plastic piece fell off as soon as I removed the packaging.
At roughly around 10pm on date of delivery I called up customer care to lodge a complaint. Lodging a complaint got me a "We'll call you back in 24 hours" message from customer care.
I tried following up and the very rude chap said "It's not been 24 hours yet! Wait for 24 hours and we'll get back to you"
It's been over 24 hours now and I haven't received a call back from Flipkart. Now I'm stuck with a product that is damaged, and Flipkart's response doesn't give me enough confidence to place high value orders with them again.
I'd advice anyone considering this product to take their money to Amazon or to a showroom. Flipkart is a terrible idea for high value purchase.
BTW: I have that godforsaken "Flipkart First" subscription, if this is priority service, God save the poor souls who have to wait for normal/regular customer service responses