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Its been almost 5 year, I am purchasing goods from flipkart starting from book, electronics, apparel etc. But the trust which I had, Flipkart has lost it for me. I am writing this comment after purchasing Inspiron 3442 laptop from Flipkart. First of all the price which flipkart has is not less than any physical store. So if someone interested to buy any laptop from Flipkart kindly don't buy. Below are the situation which I am facing you might also face if you buy it: 1. It took almost 7 days to deliver the laptop which is not a concern for me. 2. When I open the box, rubber leg was missing from the laptop which is placed in the bottom of the laptop and it is useful for ventilation 3. When I go ahead for the accidental insurance registration, what I found, it this laptop is already registered with other owner on the dell website 3. After that I talked to customer care they said kindly write the same thing in the mail and send it to us we will revert in 48 hrs 4. 2nd day I call from the Flipkart they said sorry sir, Issue has been forwarded to mobile team, I will forward it to concern team they will revert again in 48 hrs 5 After 2 days again I got a call from Flipkart and said sir... I will try to arrange missing rubber leg if not then I will exchange the laptop. And for the accidental warranty server is down for once if it will be up you can check it and you will get full 1 year warranty. But neither I got my exchanged laptop not complete warranty. I could see from the dell website my laptop warranty started in Feb 2015 but I bought from Flipkart in May 2015. So here loss of 3 month warranty. This what I experience from Fipkart and defenetlty they have lost one customer after a long relation of almost 5-6 year. Thanks
I am forced to write the review today (for the this particular order) after receiving a faulty laptop again from you...really shameful.. I ordered this laptop few days ago (First Week of April). These all things happens to me...now its twice till today. 1. In first delivery, the box condition was pathetic. I am very regular buyer on Flipkart.com and buying electronic gadget every month, sometime twice a month. I have seen that Flipkart packaging has become really poor for last 9-10 months. 2. When I opened the box I did not find the laptop bagpack, where I am receiving the bag every time I am receiving the product, no matter it was mentioned in the contents on the page or not. 3. There were two seals pasted and when I was removing the upper seal, I found that inner seal was being tampered some one. It was really easy to figure it out that its a rejected or one time used laptop. 4. I ordered grey color laptop but I received Red color... I asked the representative to send grey next time. 5. In the next delivery I received the parcel. And It was really shocking that again there were two seals. and the lower one was already broken. 6. It was so stupid that again I received the laptop in red color. I am sure that it was the same laptop which I received last time. I has to keep that because my work was getting hampered without laptop and I accepted that parcel. To be very honest, I am really disappointed with your service and this time you are completely fail on your commitment. I did not found the product genuine i.e terms of its was untouched. This has forced me to not to buy anything from Flipkart.com now onward. Thanks for doing nothing!
Good laptop, decent performance and excellent delivery by Flipkart. Got it within a day of ordering it. But the biggest disappointment is the fact that to avail of the additional warranty offer one needs to pay Rs 1499 towards 'convenience charges'. This is mentioned in the terms and conditions, but nowhere else on the main offer page. So take this into account when you buy the laptop. But for this I would have given a 5 star rating
Been 1 and a half years since I got this laptop. Works like a charm. If there are any issues, one can call the Dell customer care. They ll try and sort it immediately.
Good laptop except for the touch pad..
research. compare. buy.
