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There were major hanging issues and Windows would't load after activation.nnI had to perforce fix the issue myself.nnI had asked for a replacement, but WS Retail simply rejected the request. Imagibe paying up almost Rs half lakh and there is such callousness on part of these vendors.nnShame on Flipkart! This is the last time I am buyng from you guys.
This is not a review against Flipkart but against Dell. I have high regards for Flipkart and it's return policy and most importantly it's customer satisfaction. But the following incident made me look with disgust towards the so-celebrated company, Dell.nnJust after buying a laptop worth 35k+, I lodged a complaint regarding a problem with the hardware, i.e. the touchpad and keyboard and also a problem of the laptop heating up quite frequently. On being asked to format the computer, I did so thrice, yet the problem did not end. Only after one whole month, and that too after numerous mails later a mechanic was sent to repair the touchpad and cooling fan. Yet, the problem did not stop. He, on calling up a few of his managers found that the problem seemed to be with most of Dell's computer.nnHowever, that evening I was only told by an arrogant mister from the customer care that the problem was with my operating system (not to mention this is currently the 3rd OS, one being windows 8.1 and the two win 7 pro). He could not explain the problem that was being faced by most, even with the computers of the representatives themselves, as claimed by the mechanic. Now I am stuck with a NEW machine that does not work properly, and with hardly any option but to visit the customer's court.
Brand | Dell |
Model | 15 3542 (3542541TB2S) |
Thickness | 25.6 Millimeter thickness |
Dimensions(WxDxH) | 381 x 267 x 25.6 mm |
Weight | 2.4 Kg weight |
Colour(s) | Silver |
Operating System | Windows 8.1 |
Operating System Type | 64-bit |
Display Size | 15.6 Inches (39.62 cm) |
Display Resolution | 1366 x 768 Pixels |
Pixel Density | 100 ppi |
Display Type | LED |
Display Features | HD LED Backlit Display with True Life |
Touchscreen | No |
Processor | Intel Core i5-4210U |
Clock-speed | 1.7 Ghz |
Chipset | Intel QM87 Express |
Graphic Processor | NVIDIA GeForce 820M |
Graphics Memory | 2 GB |
Capacity | 4 GB |
RAM type | DDR3 |
RAM speed | 1600 Mhz |
Memory Slots | 2 DIMM |
Expandable Memory | 8 GB |
Memory Layout | 1 x 4 Gigabyte |
HDD Capacity | 1 TB |
HDD Speed(RPM) | 5400 RPM |
HDD type | SATA |
Battery Cell | 4 Cell |
Battery type | Li-Ion |
Power Supply | 65 W AC Adapter W |
Wireless LAN | 802.11 b/g/n |
Wi-Fi Version | 4 |
Bluetooth | Yes |
Bluetooth Version | 4.0 |
USB 3.0 slots | 1 |
USB 2.0 slots | 2 |
SD Card Reader | Yes |
Ethernet Ports | 1 |
Headphone Jack | Yes |
Microphone Jack | Yes |
Webcam | Yes |
Video Recording | 720p HD |
Secondary cam(Rear-facing) | No |
Audio Solution | HD Audio Solution |
Speakers | 2 x Stereo Speakers |
Sound Technologies | Waves MaxxAudio 4 |
In-built Microphone | Yes |
Optical Drive | Tray-load DVD RW Drive |
Drive Type | DVD Writer |
Pointing Device | Touchpad with Multi-touch Gesture Support |
Keyboard | Full size Spill-resistant keyboard |
Fingerprint Scanner | No |
Warranty | 1 Year |
Sales Package | Laptop, Battery, AC Adapter, User Guide |
Lesser thickness:
25 Millimeter vs 25.6 Millimeter
Lesser hard-disk capacity:
500 GB vs 1024 GB
More weight:
2.5 Kg vs 2.4 Kg
Common Features
Lesser thickness:
25 Millimeter vs 25.6 Millimeter
Common Features
Common Features
Lesser thickness:
24.3 Millimeter vs 25.6 Millimeter
More USB 3.0 Ports:
2 vs 1
Lesser weight:
2.1 Kg vs 2.4 Kg
Lesser weight:
2.3 Kg vs 2.4 Kg
More thickness:
26.6 Millimeter vs 25.6 Millimeter
Smaller screen:
14 Inches vs 15.6 Inches
Common Features
Higher display resolution:
1920 x 1080 Pixels vs 1366 x 768 Pixels
Lesser thickness:
24.6 Millimeter vs 25.6 Millimeter
More USB 3.0 Ports:
2 vs 1
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