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Called Hitachi customer two times. 1. Auto complaint booking- Never received a service request. 2. Contacted the support person, they informed that you will receive a service request ID on registered mobile and verified my registered mobile number. But never received a SR number. No one has turned up so far in 3 weeks. Will not recommend Hitachi to anyone. Go for other brand with better service.
1. The "free" installation actually cost Rs. 750 because the Hitachi people in Indore forced me to buy a stand from them for Rs. 750 that is available in the market for Rs. 250. 2. The people who came to install dug a whole in the wall triple the required size which later I had to get closed from another person. 3. The insulation of the AC pipes was cut short by the Hitachi "engineer". That left a 6 inch gap on the both the pipes on the outdoor unit side. That reduced cooling. Later I bought extra insulation from the market to cover the pipes fully. 4. The remote stand was not installed by them on the wall. They were in a hurry!!! 5. I have decided never to call Hitachi people from Indore for anything regarding this AC now. 6. The product itself is not so perfect. Both indoor and outdoor units make a lot of noise. 7. The remote looks and feels cheap. 8. Cooling is moderate. Takes time to cool even my small room.
| Title | Hitachi RAU318HWDS 1.5 Ton 3 Star Split AC |
| Brand | Hitachi |
| Model No | RAU318HWDS |
| AC Type | Split |
| Capacity in tons | 1.5 Ton |
| Star Rating | 3 |
| Inverter Technology | No |
| Cooling Capacity | 5362 Watts |
| Power Input | 1630 Watt |
| EER | 11.23 W/W |
| Power Requirements | AC 230 V, 50 Hz |
| Cool Mode | No |
| Dehumidification | Yes |
| Dry Mode | No |
| Sleep Mode | No |
| Turbo Mode | No |
| Other Modes | Auto Power Save Mode, Powerful Mode |
| Remote | Yes |
| Night Glow Functions On Remote Buttons | No |
| Active Carbon Filter | No |
| Anti Bacteria Filter | No |
| Catechin | No |
| Dual Protection Filter | No |
| Triple Filter | No |
| Virus and Allergy Safe Filter | No |
| Auto Restart | Yes |
| Auto Clean | No |
| Front Panel Display | Yes |
| Fuzzy Logic | No |
| Hot & Cold | No |
| Jet Cool | No |
| Self Diagnosis | No |
| Timer | No, On-Timer: No, Off-Timer: No |
| Color | Copper |
| Compressor | Rotary |
| Main Unit Condenser Coil | Copper |
| Auto Air Swing | Present |
| Speed Setting | No |
| Installation Warranty | 1 Year on Complete Unit and 5 Years on Compressor |
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Common Features
Common Features
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Common Features
